Terms and Conditions
TERMS & CONDITIONS
HOW THESE TERMS & CONDITIONS AFFECT YOU
These Terms & Conditions, associated privacy policy, promotional rules and other related documents (Ts&Cs), have an important bearing on Your rights and obligations associated with the use of Our services, Your privacy rights, Our Website, and any account that You hold with Us in order to use Our wagering services.
Importantly, these Ts&Cs detail how We utilise Your personal information, how We must identify You to comply with Anti-Money Laundering and Counter Terrorism Financing (AML/CTF) obligations and how You may operate Your account with Us in a compliant and lawful fashion. These Ts&Cs may be subject to change as We see fit and as reasonably necessary to run Our business, maintain a high quality of service to Our customers and to proactively comply with all applicable laws.
1 INTRODUCTION
1.1 Punt123 (Punt123, We, Us or Our) holds a bookmaking registration with the Victorian Gambling and Casino Control Commission (VGCCC). We are also an Internet Class Member of the Victorian Bookmakers’ Association Limited (VBA). Further, We hold a club bookmakers’ license as approved by Racing Victoria Limited (Club Bookmakers’ License). As a licensed bookmaker We are authorised to accept bets and wagers on the range of events advertised through Us or Our Website (Wager, Bet, Services).
1.2 By holding an account with Us, (You, Your, Member) You expressly acknowledge that there is a risk of losing any and all money that You may stake a Bet with or engage in wagering activity with. You accept full responsibility for any such loss. Your Use of Our Services are at Your sole option, discretion, and risk.
1.3 By using, or continuing to use Our Services, Website, applications and products, You hereby agree to be bound to these Ts&Cs. These Ts&Cs also include the following and are ordered in the priority of which they are to be interpreted where any conflicts or inconsistency arise:
a. Privacy Policy;
b. Promotional Rules;
c. Responsible Gambling Code of Conduct; and
d. Betting Rules covering Racing, Sports and other approved contingencies.
1.4 These Ts&Cs are subject to change or amendment, from time to time. We may update, amend, or change the Ts&Cs, at Our discretion, as We deem necessary (for example where there is a change in regulator requirements, changes in law, changes in product types and change to Our systems). We will publish such changes on Our Website. You agree that such changes, amendments, or additions published on Our Website are effective and binding on You immediately. Where there is a significant change to these Ts&Cs that will be detrimental to You, We will notify You by e-mail within a reasonable time of the change taking affect. It is Your obligation and responsibility to understand and keep up to date with Ts&Cs as they affect You and Your account and/or wagering and betting activity. A continued use of Our Services will be deemed an acceptance of any new or amended Ts&Cs. Where You do not agree to any amendment to these Ts&Cs, please close Your Account in accordance with clause 15.1. You should also immediately cease to access, Use, or continue to access or Use, Our Website and its Services.
1.5 Punt123 complies with all relevant industry codes of practice including, but not limited to the VBA’s Responsible Gambling Code of Conduct and the Australian Communications and Media Authority’s (ACMA) Industry Codes of Practice. For South Australian residents, Our gambling operations are governed by the South Australian Authorised Betting Operations Gambling Code of Practice. Punt123 complies with all internet gambling applicable rules, and regulations including but not limited to the Interactive Gambling Act 2001 (Cth).
2 ACCOUNT USE AND ACCESS
2.1 Access to Our Services requires You to open an account with Us (Account). Access to Your Account by any application, designated account, forum, portal, or the like (Betting Medium) is granted on a temporary license basis. We reserve Our right to reasonably alter, suspend and terminate any Betting Medium at Our sole discretion, or to revoke the temporary license extended to You as a Member of Our Services.
2.2 Punt123 provides the following Betting Mediums that may be accessible once You have opened an Account:
a. Website personal login and betting portal;
b. Application on iPhone/smartphone incorporating a) above;
2.3 We reserve the right to restrict You to hold only one (1) account per branded service.
2.4 For the avoidance of doubt, these Ts&Cs set out the terms which apply between Punt123 and You, in respect of any and all of Our products and Services available to You via any Betting Medium. Therefore, it is important that You are familiar with the Ts&Cs (including any amendments) for the lifetime of Your Account.
2.5 You acknowledge that Your Account with Us is not a bank account and is not subject to protections that a bank account may be associated with such as a deposit insurance or other comparable insurance products. Your Account is therefore not to be insured, guaranteed, sponsored, or otherwise protected by any deposit or banking insurance or by another similar insurance system. Monies held in Your Account with Us will not generate any interest payable to You.
2.6 To access Our Services, You must be the age of maturity within Your jurisdiction, in Australia that age is eighteen (18) years old. Additionally, it is Your responsibility to ensure that the Services provided by Us are lawful in Your jurisdiction. You agree not to engage with Our Services where it is illegal to do so in the jurisdiction in which You are located. Without limiting Our rights in any way, where We wish to confirm Your jurisdiction, We reserve the right at Our discretion to request, any reasonably necessary further know Your customer (KYC) information that proves to Our satisfaction Your identity and ordinary place of residence and current location. If You place a Bet where You are physically in an unlawful jurisdiction, You will not be entitled to the winnings associated with those Bets and We may void them. We reserve Our right to close or suspend Your Account where You are in breach of this clause.
2.7 To open an Account with Punt123, You expressly acknowledge and undertake that You are not prohibited from Betting or are excluded or self-excluded from gambling.
2.8 A Member must hold only one Account and not Bet on behalf of another person or entity. A Member must not have previously held an Account with Punt123 that was closed or suspended for any reason. We reserve the right to suspend or cancel any Account where We believe a Member, or a group of Members, is attempting to coerce or misuse the Account creation process or contravene the Ts&Cs in any way.
2.9 Pursuant to the Privacy Act 1988 (Cth) (Privacy Act), Your personal information, details and records about You and Your preferences (Personal Information) may only be stored, accessed, used, or disclosed internationally where such actions are done so in accordance with the Privacy Act, Our Privacy Policy and Australian Law. We will collect Your Personal Information in order to facilitate setting up Your Account and will also use Your Personal Information in the process of verifying Your identity, as set out in clause 4. If You do not provide Personal Information requested, You may be unable to open an Account.
2.10 Access to Our Services is permitted by You, the Account holder, only in a personal and non-commercial capacity. If You are in the business of wagering and intend on using Our Services for a commercial purpose, You must first receive written consent from Us (Commercial Use).
2.11 You must not open an Account, attempt to open an Account, or use an existing Account on behalf of another person, by their instruction or otherwise as an agent (Agent Use).
2.12 Where We reasonably suspect that You may be engaging in Commercial Use or Agent Use of Our Services We reserve the right to suspend and/or terminate Your Account. Where an Account is terminated under this clause 2.13, We reserve Our right to refund any monies in Your Account or, in the alternative, to forfeit those funds in Our favor. We may also choose to void any Bet current at the time of the termination.
2.13 The use of any Betting Medium is subject to Our Website Conditions and any reference to Our Website also includes Our Betting Mediums.
2.14 By opening an Account and being a Member, or otherwise accessing or Using Our Services, You are deemed to have read and understood these Terms & Conditions and have agreed to be bound to them, as amended from time to time.
3 YOUR ACCOUNT OBLIGATIONS
3.1 As an Account holder and Member Your obligations include the following:
3.1.1 You must maintain an up-to-date record with Punt123 of all details provided in relation to Your Account including Your name, address, contact numbers (mobile and landline where relevant), e-mail address and banking details (including the expiry date of any debit card Used).
3.1.2 You must notify Us immediately and correct any incorrect information on Your Account, which is not limited to the details listed above at clause 3.1.a).
3.1.3 Where a Member has not complied with their obligations under clauses 3.1.a) or b) We reserve the right to suspend and/or cancel Your Account;
3.1.4 Further to clause 2.6, You must be located within Australia to open an account, place a bet or otherwise use our services.
3.1.5 You must not hide the jurisdiction, or attempt to hide the jurisdiction, in which You are located for the purposes of opening an Account, placing a Bet, or otherwise using Our Services (Masking). This includes hiding the Internet Protocol (IP) location of the Member via such means as a Virtual Private Network or an equivalent service (VPN). On discovery, or reasonable suspicion of Masking, or attempted Masking, Punt123 reserves the right to suspend or cancel the Account in question, without prior notice. Further, We may, from time to time, monitor transactions on Accounts and check the location of any given transaction. We reserve Our right to suspend or cancel an Account where transactions appear to be originating from a Prohibited Jurisdiction. You agree that We may suspend or cancel Your Account on this basis, and You acknowledge that data that relates to tracking such activity may not always be accurate. Finally, We may or may not accept Bets from Member Accounts that are under investigation by Us in respect of Masking-based concerns.
3.1.6 You agree that in circumstances where Punt123 discovers, or has a reasonable basis to believe, that You have opened an Account in a Prohibited Jurisdiction, Punt123 may at its absolute discretion do any, or all of the following before, among other things, allowing the withdrawal of funds:
a. close or suspend the Account;
b. request proof of the method of payment employed and bank information; and
c. request further Know Your Customer (KYC) documentation (for example, further personal identification information).
3.1.7 You must undergo Member identification and verification (Identification and Verification) to the satisfaction of Punt123 and in accordance with these Ts&Cs before You will be permitted to withdraw funds from the Account.
3.1.8 You must notify Us immediately if You reasonably suspect that Your mental health or illness, as defined by s 4 of the Mental Health Act 2014 (Vic) (MHA), is impaired and that You may lack the necessary capacity to use Your Account with Us. We reserve Our right to suspend or cancel an Account where We form the view, as guided by section 68 of the MHA that You have lost the capacity necessary to use Our Services. Alternatively, where We receive an order under Part 4 of the MHA with respect to Your capacity, We also reserve Our rights to suspend or cancel Your Account with Us, and You agree to be bound by this.
3.1.9 Notwithstanding the above, You must notify Us immediately of any other matter that may lead Us to reasonable infer that Your ability to make sound judgements about Betting in respect of Your Account may be impaired. We reserve Our right to suspend or cancel an Account where this is the case, and You agree to be bound by this.
3.1.10 You agree not to use Our Services in any way while You are intoxicated.
4 MEMBER IDENTIFICATION AND VERIFICATION
4.1 For a Member to validly open an Account with Punt123 they must first successfully undertake Identification and Verification. This must be in compliance with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CTF Act) and its associated Rules (AML/CTF Rules and, together with the AML/CTF Act, the AML/CTF Legislation). You accept and acknowledge that Punt123 must abide by the AML/CTF Legislation.
4.2 Pursuant to Section 4.2.6 of the AML/CTF Rules an individual Member must provide a minimum proof of their:
● full name; and
● either:
- their date of birth; or
- their residential address (collectively, (KYC)).
4.3 You agree that the personal details which You provide to Punt123 to open an Account are true and correct, are not misleading (including by omission) and that they are Your own personal details and not the details of anyone else. You acknowledge that it is an offence under the AML/CTF Legislation to knowingly give information that is false and misleading to a reporting entity (such as Punt123). Punt123 relies on the information that You provide being true and correct. If Punt123 has reasonable ground to suspect that the warranty set out in this clause is false, and/or any information You provide is untrue, incorrect, or misleading, then, without limiting any other provision of these Ts&Cs:
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● Punt123 may suspend or close Your Account;
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● Punt123 may cancel or void any transactions placed with it and Punt123 will not be obliged to pay any winnings which might otherwise have been payable to You;
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● Punt123 may retain (or recover from You) the value of any cancelled or voided transactions and any winnings paid to You; and
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● We may report the matter to law enforcement authorities and regulatory bodies.
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4.4 Punt123 and a prospective Member must meet any Identification and Verification requirements, as well as due diligence based obligation, as specified in the AML/CTF Legislation.
4.5 A failure to comply with Identification and Verification obligations may also result in an investigation of the Account and where a reasonable basis exists, a referral to the Australian Transaction Reports and Analysis Centre (AUSTRAC) or another relevant authority.
4.6 Following the Member establishing an Account and/or making their first deposit into the Account, the Member accepts that We will provide that Member’s Personal Information (including KYC information) to Our choice of a third-party credit-based entity for the purposes of independent Identification and Verification Services (Third Party IDV).
4.7 Third Party IDV may involve checking the provided identification across other third-party databases and/or credit headers. Third Party IDV is an independent service, not under the control of Punt123, and accordingly We cannot guarantee that 100% of Our Members will be successfully verified this way or the timeframes of Third Party IDV. Unfortunately, this may mean Your Identification and Verification may not be successful or could be delayed. We are not responsible for any such delay or Identification and Verification failure. We will provide only the bare minimum amount of Your Personal Information required to meet the Third Party IDV. No personal financial information of a Member is passed between Punt123 and any third-party ID verification provider.
4.8 Where Third Party IDV is unable to be completed, You may provide identification documents to Us manually for verification at this e-mail address for Our consideration (Manual IDV). [[email protected]]. Manual IDV may be subject to delay and We accept no liability or responsibility for delays associated with the Manual IDV process. Manual IDV requires the provision of both primary and/or secondary identification documents to satisfy the table below:
Primary Photographic Identification
● Australian Driver’s Licence Australian Passport Foreign Passport
● Australian Proof of Age Card
● Australian National identity Card
● Foreign National Identity Card*
● Foreign Driver’s Licence*
Primary Non Photographic Identification
● Australian Birth Certificate
● Australian Citizenship Certificate
● Australian Concession Card
● Foreign Birth Certificate*
● Foreign Citizenship Certificate*
● ATO assessment notice (to be issued within the last 12 months)
Secondary Non Photographic Identification
● Utility bill
● Rates notice
● Bank statement
● Centrelink statement (to be issued within the last 3 months)
*Any foreign document not in English must be provided to Punt123 with a certified translation. Identification not provided with a certified translation will not be accepted.
4.10 In line with the minimum Identification and Verification requirements set under AML/CTF Rules, confirmation of Your residential address must occur. Where KYC documents are required to be provided to Us and Your current residential address is not clearly on the front or back of the provided documents, You must provide an acceptable alternate proof of Your current residential address. An acceptable proof of address may include, at Our discretion, a certified copy of one or more of the following documents (which must be dated no more than 3 months prior to the date that the Member provides the document to Punt123):
● a rates notice of Your principal place of residence;
● a utility bill;
● a statement from a financial institution; and/or
● any other certified document which We may request if We consider it appropriate.
4.11 All documents related to Identification and Verification which You are required to provide to Us must be provided in English or they may be rejected. Punt123 may at its discretion elect to conduct further investigations into any documents provided. Further investigations may not be limited to instigating direct contact with the Member to confirm any provided documents, or its contents. Punt123 reserves its right to reject any certified KYC document provided to Punt123. Further, Punt123 reserves the right to ask for additional information or documentation be supplied if the copies are illegible, unclear, We need further information to satisfy Ourselves of Your identity, or otherwise comply with AML/CTF Legislation. This includes from time to time, where Punt123 may request proof that all KYC documents are up to date and to produce further documents if there has been a change. Any further request made documents in these circumstances will require newly provided documents to also be certified. If You do not provide, or if Punt123 is unable to verify, such additional information, Your Account will be suspended, and You will not be able to transact or withdraw any funds until such time as Your identity has been verified.
4.12 Where a Member falsifies any KYC documents, related document or details for any purpose associated with their interactions with Us, or with opening and/or transacting on an Account, We may suspend or cancel the Account without prior notice to the Member and void any pending or resulted Bets.
4.13 Punt123 may, on request, require further and better copies of any debit, virtual, prepaid, travel card, or the like (Card Payment), that is not legible and Used to fund the Account. We may choose to reject any form of Card Payment submitted by a Member at their discretion, in circumstances not limited to the rejection or dishonour of a card. A Card Payment must match the Member’s Account details, or otherwise be verified and a withdrawal must be to the Member. Where a Card Payment or withdrawal is Used which does not match Your Account details, or otherwise has been verified by Us, We may reject the transaction or suspend the Account until the consent, validity, or legality of the transaction is proven.
4.14 Where a Member elects to use a debit card, We may verify that card by charging a small transaction or series of micro transactions. For example, a short series of micro transactions may appear on Your online statement and/or banking records as; $0.03, $0.01 and $0.04. We would then request by return that You confirm the exact value and sequence of those transactions by way of verification. You will not be able to withdraw funds from Your Account until You have resolved any verification issues. Where You are unable to verify the debit card transactions You will not be permitted to withdraw funds held in Your Account. In any event, micro transactions will be reversed and will not be finally deducted from Your Account.
4.15 Punt123 reserves the right, at any time, to:
● request a bank statement associated with an actual or proposed Card Payment; or
● request You confirm the exact value of a small authorisation amount We have charged the third-party account attached to the Card Payment method; or
● request a legible copy of the front of the relevant Card Payment method.
5 ACCOUNT SECURITY
5.1 Punt123 takes Account security seriously and expressly requires a Member to treat their Account in a secure and responsible manner. A Member is responsible for their own Account login credentials that include any: Personal Identification Number (PIN), password, login number or identifier that has been confidentially assigned, selected, or generated as the case may be (Login Credentials).
5.2 A Member must keep their Login Credentials confidential. Where a Member believes their Account or Login Credentials or device they have Used to access the Website, or their Account are lost, forgotten, or compromised, they must immediately notify Us. We may choose to issue new Login Credentials or, at Our sole discretion, a new Account. In turn, We reserve Our rights to reject or invalidate any transactions that occur using a Member’s past Account or Login Credentials.
5.3 Where a Member wishes to Use a nominated person to access to their Account or Use their Login Credentials they must first receive written approval from Us first. We may refuse such request at Our discretion. For the avoidance of doubt, a nominee includes, but is not limited to a family member, an authorised entity or company, business, or group of people (Nominee). We may request certified documentation from any proposed Nominee, or a written endorsement of the Account holder for the proposed Nominee to access the Account. The Member remains solely responsible for their Account, including but not limited to transactions, Bets and Account changes made by any Nominee. We do not accept any liability, loss or otherwise that results from a Nominee Using a Member’s Account.
5.4 For the avoidance of doubt, a Member is responsible for all Bets and any losses on their Account, including through the use by a Nominee or otherwise, where their Login Credentials have been used. This also includes a situation where:
● Your device remembers or retains Your Login Credentials (or part of Your Login Credentials) for a certain period of time or indefinitely, either automatically or because You have selected an option to do so;
● Your device keeps You logged into Your Account for a certain period, either automatically or because You have selected an option to do so; or
● You do not manually log out of Your Account.
5.5 A Member is responsible for ensuring that no person under the age of eighteen (18) years old (Minor) accesses or Uses their Account. Where possible, a Member should be aware of the presence of any Minors while placing a Bet and seek to limit any exposure to a Minor of gambling and potential gambling harm. In circumstances where the Member shares a laptop or computer with a Minor, Punt123 strongly recommends the installation and use of parental/child protection software such as NetNanny or the like.
5.6 A Member is solely responsible for the balance of their Account and should confirm and query immediately any suspect transaction. We recommend that a Member check the balance of their Account each time they log onto their Account or at any time they place a Bet. It is the responsibility of the Member to also immediately notify Us where any suspected Account discrepancy is discovered.
5.7 Punt123’ Website contains adult content and is intended for Use by persons over the age of 18.
5.8 To Use the Website (including via mobile application), We advise that location data from Your device whilst Using the Website will be accessed and Used by Our integrated security systems to alert Us to suspicious activity, for the purposes of protecting Your Account security and preventing fraud. We may require You to register Your devices to Your Account and restrict the Use of Your Account to no more than two unique devices at any time where We reasonably believe that multiple devices have been Used in breach of these Ts&Cs.
6 MAKING A DEPOSIT OR A WITHDRAWAL
6.1 An Account Holder may make a deposit to their Account by way of Debit Card (Funding Instrument). Punt123 reserves its right to add, remove or restrict payment methods in general and specifically to any Account Holder or group of Account Holders. Current acceptable forms of deposit types are listed when payment is prompted on the deposit page.
6.2 A Member may make a deposit into their Account using Australian Dollar (AUD) only.
6.3 Punt123 is not responsible and accepts no liability for any losses from or associated with currency risks, conversion, or foreign exchange fees charged by their chosen deposit taking institution (Currency Risks and Fees). All Currency Risks and Fees are the sole responsibility of the Member.
6.4 You acknowledge and agree that the Account or Wallet function is only available for the sole purpose of making Bets or gambling via Punt123 in conformity with these Ts&Cs (Sole Purpose). Where We reasonably believe that funds have been deposited into an Account for a purpose that deviates from the Sole Purpose, We reserve Our right to decline any deposited amounts, return the funds to the Funding Instrument used to fund the Account (where possible), and close the Account.
6.5 You agree that when You deposit funds into Your Account with Punt123 via any approved deposit method as set out in clause 6.1. You are purchasing from Punt123 a top up to Your Account balance.
6.6 You agree and acknowledge that any deposits and withdrawals from Your Account must be from/to a verified Funding Instrument unless otherwise determined by Punt123 in its absolute discretion.
6.7 If Punt123 discovers that an Account is not funded by a Funding Instrument held in the Member’s name, or they are not demonstrably and expressly authorised to use the Funding Instrument, Punt123 may return the funds to the same Funding Instrument used to make any such deposit. If this determination takes place after Bets have been placed, Punt123 reserves the right to void any resulted or pending Bets on the Member’s Account. If Punt123 determined that there is not enough information to prove the owner of a particular Funding Instrument, We reserve the right to request certified documentation as proof of ownership, or a right to use a Funding Instrument prior to making any decision. You consent to allow Punt123 or its authorised representative to make direct contact with Your financial institution to confirm any transaction that requires clarification or confirmation of a right to make the payment, or its correctness. Punt123 will only Use this right sparingly and whereby it is reasonable to do so.
6.8 Punt123 requires a Member to “turnover” or Bet through their Account at least once before a withdrawal or withdrawal request is made by the Member. For example, if You deposit $100, You must place $100 in Bets before withdrawing any winnings.
6.9 If a Member is innocently restricted, or an error takes place during their first Bet or for any other reason as determined by Punt123, Punt123 reserves its right to waive the obligation in clause in its absolute and reasonable discretion.
6.10 Punt123 may also at its discretion require a Member to deposit funds back to its original Funding Instrument.
6.11 Punt123 reserves its right to investigate any potentially suspicious or fraudulent withdrawal or attempted withdrawal of a Member’s funds (Investigation). Such an investigation may include:
● requesting proof of deposit or withdrawal bank account information to verify that the information provided is true and correct (including the methods described in clause 4.14); and
● direct contact with a financial institution as described in clause 6.7 above to establish whether the withdrawal is authorised and correct.
● Punt123 reserves the right to prevent any withdrawal, pending the outcome of an Investigation. Following an Investigation of a potentially fraudulent withdrawal (or deposit), We may attempt to cancel or reverse the deposit/withdrawal, or request that the relevant financial institution do the same.
6.13 Punt123 does not charge Members for Debit Card deposit or withdrawal fees. However, We may charge an AU$25.00 transfer fee for an international transfer requested. Any other banking fees associated with funding or withdrawing monies associated with a Member’s Account are the sole responsibility of the Member. In the event that Punt123 is charged, or is notified of a potential charge, We reserve Our right to pass on any such charge to the Member. Punt123 reserves the right to pass on any incurred transaction fees to Members who We determine make deposits into their Account for purposes other than the Sole Purpose.
6.14 A Member agrees that they, as the authorised Account holder only, are the only person permitted to withdraw, deposit or deal with monies on their Account (Transact) or otherwise Use their Account. A Member must Use their own or joint deposit and/or withdrawal methods. You must not allow a third party to use their Account or Funding Instrument to Transact on the Account. Third parties should not attempt to Transact on a Member’s Account. We reserve a right to cancel any unauthorised or prohibited third party related transaction, if We detect such transaction. We may also make contact with a third party to confirm if they have permission to Use Your Account. Following any investigations, We may choose to suspend or cancel Your Account. We may also take any further action We deem necessary to fairly and reasonably remedy the third-party situation. Members accept that Punt123 will review each situation on a case-by-case basis taking into account deposits, withdrawals, Bets and other information available.
6.15 You agree that where, by determination of Punt123, an Account has not been used in good faith (including where a person fails to disclose their identity or payment information), We may refuse future transactions on that Account. Further, We may allow or retrospectively void existing transactions on that Account. You are welcome to request clarification of any decisions made by Us in relation to an Account suspension or closure. We will endeavor to respond to Your queries within a reasonable time frame (usually within thirty (30) days).
6.16 We may set limits on deposits and further restrict withdrawals on a Member’s Account where they have not met KYC and Identification and Verification requirements set down out in clause 4, until such time that We are satisfied that the Member has met such requirements.
6.17 Additional Accounts in a Member’s name (including any Account You opened with misspellings or different variations of Your name) are not allowed. We will actively seek to discover abuse of this clause 6.17. Any discovery of a breach of this clause 6.17 will lead to the suspension and cancellation of the Account, without prior notice to the Member. Irrespective of this, a Member who has opened multiple Accounts will be responsible for any transactions that occur in relation to those Accounts. All restrictions, self-imposed or otherwise that apply to a Member’s principal account will likewise apply to a Member’s additional Accounts.
6.18 Credit Betting is not permitted.
6.19 Interest is not paid on monies held in Your Account.
6.20 For the avoidance of doubt, if Punt123 decides to suspend, close or cancel Your Account in accordance with these Terms & Conditions, You will be:
● unable to further Transact on Your Account;
● entitled to the reimbursement of any undisputed Account balance You may have. This will be accomplished via a verified Funding Instrument attached to the Account, or other method determined by Us; and
● where You have placed Bets in relation to events which have not yet taken place at the time of suspension or termination of Your Account, We reserve Our rights to treat such Bets as void and return the stake to You.
7 CHARGEBACKS OR REVERSAL OF DEPOSITS
7.1 You agree and warrant that no chargeback or other cancellation of deposits will be made relating to Your Account without the approval, or prior approval, of Punt123. Should a chargeback or cancellation circumstance occur, You agree to indemnify and keep indemnified Punt123 from all losses, costs, fees, liability and expenses that may arise from such an event, including but not limited to the costs associated with recovering such amounts.
7.2 Where You dispute a transaction relating to a third party such as BPAY or a banking institution, We may elect to suspend Your Account on a temporary basis and conduct an investigation into the transaction. We reserve Our rights to effect any suspension immediately, without notice and to further seek to recover any cost relating to that investigation from You.
7.3 We reserve the right to request information in relation to the source of funds in any transaction that We believe may be suspicious or require further investigation. Information requested to prove where funds have originated may include certified copies of bank statements and may occur prior to You withdrawing funds or requesting funds to be withdrawn. Where We are of the belief that any withdrawal request is unauthorised, We may decide not to return funds, and/or, void Bets We deem to be associated with unauthorised funds. In taking such action, We may or may not advise You of the action taken depending upon the circumstances.
8 ILLEGAL, FRAUDULENT OR UNAUTHORISED TRANSACTIONS (OR SERIES OF TRANSACTIONS)
8.1 Where We reasonably believe deposited funds or winnings associated with an Account are by an unauthorised or fraudulently Used Funding Instrument, We reserve Our right to report the fraud or misuse and/or to close the Account. All misuse, unauthorised Use or fraudulent conduct associated with a Funding instrument will be referred to the appropriate law enforcement agency and/or other authorities and the provider of the Funding Instrument.
8.2 Further, We may employ third party Services, or technology to track and retain technical information on a device used in breach of this clause 8, or a Member’s account more generally. Where an Account has not been operated in good faith, We may use this information to undertake any investigation to assess bonus or betting abuse, multiple Account usage, payment method abuse and the like.
8.3 To detect fraudulent activity We may, from time to time monitor one or more Accounts We deem to be displaying unusual activity. We reserve the right to close an Account, suspend an Account (pending a full investigation), and void transactions and Bets as We consider reasonably necessary where We believe there to be a risk of fraudulent activity involved.
8.4 Punt123 reserves the right to close the Accounts of, to withhold payment and to void any or all Bets made by, any person or group (comprised of any natural or other persons, including friends, relatives, companies, bookmakers or their employees) if Punt123 has reason to suspect that any of the following has occurred or may occur (regardless of whether or not those suspicions are ultimately substantiated):
● the integrity of the event may be compromised;
● the integrity of the event may be called into question, whether by relevant government authorities, racing or sports controlling bodies or bookmakers;
● the official starting price or totalisator prices or volumes have varied to a material and unusual extent amongst bookmakers or totalisators (as applicable), irrespective of whether it may have been manipulated by third parties;
● match rigging may have taken place; or
● any other reason directly or indirectly in connection with the above.
8.5 If Punt123 has formed the reasonable belief that You have been unlawfully using Your Account, You acknowledge that We may report this to relevant government agencies, including law enforcement agencies or racing or sports controlling bodies without prior notice to You.
8.6 Where we detect or become aware of any system, method or program that is being used to exploit a variation in odds for a particular event or contingency, between two or more bookmakers, in order to guarantee a profit irrespective of the outcome of the event (Arbitrage Betting), and that system is deemed by Us to have a harmful or negative affect on Us, We reserve Our right to suspend or cancel Your Account pending an investigation into the conduct that We believe constitutes the Arbitrage Betting. This may or may not involve voiding any or all Bets made by such persons reasonably determined to be involved in Arbitrage Betting.
8.7 Punt123 may, in its sole discretion, withhold any funds in the relevant Account and prevent those funds from being withdrawn until such time as it has completed an investigation in relation to any suspected illegal, fraudulent or unauthorised transactions or the operation of the Account. This includes, without limitation, investigation of the activities described in clauses 10.8, 10.9, and 11.4. Punt123 will use all reasonable endeavours to complete any investigation within a reasonable period of time.
8.8 Clients must indemnify Punt123 in the event of any loss or liability sustained or incurred by Us arising directly or indirectly from the fraudulent, improper, misleading, manipulative or other unacceptable activity (whether, or not, unlawful) of an Account or Client.
8.9 You are not permitted to bet, operate an account with us or otherwise access or use our website or app using any type of automated, VPN, robotic, systemic, artificial or computerised methods including the use of a proxy server, data extraction or scraping. Where we have reasonable grounds to suspect that you may have done any of these, we may void any bets, close your account and/or block your access to our website and app. This is a material term of our terms and conditions.
9 LIVE STREAMING OF RACING OR SPORTING EVENTS
9.1 We do not allow live or “in play” Betting. Within Australia such Betting is prohibited and unlawful except where Our license allows Us to do so. Other jurisdictions may allow “live” Betting and You may be able to view live competitions or events on Our Website or group of Websites.
9.2 We do not have the right to, or own any, live feed media and any such media that may be streamed through third party services such as YouTube, Twitch, or other providers (Streaming Services). These Streaming Services are subject to the own individual terms of use per the respective website and rules of that Streaming Service. We are not responsible for the views or opinions presented by any commentator and will not accept responsibility or liability for any view or opinion expressed in Streaming Services or any other media that We may facilitate but not control. For example, message boards or other community-based communication avenues.
9.3 If for any reason, including, without limitation if Punt123 experiences a system malfunction or if there is human error, betting is not closed at the actual start of a race or event, any Bet sold or accepted after the actual start of a race or event may be voided by Punt123 in it its absolute discretion. Subject to any other requirement in these Ts&Cs, where a Bet is voided, Your Bet will be refunded.
10 PUNT123 RIGHTS AND RELATED MATTERS
10.1 Sports, Racing and Betting Service related to them can be a dynamic environment. As a consequence, We reserve the right to cancel, change or restrict Our products or types of Bets and Wagers on offer without notice to Members and at any time.
10.2 We are required to comply with Our RV licence conditions which includes the maintenance of a bank account which contains enough funds to cover, dollar for dollar, Member’s funds kept in their Accounts. This condition is closely monitored by RV for compliance.
10.3 We have made and continue to make considerable efforts to ensure that Our Betting business and associated Services operate in a fair, transparent, efficient, and accurate manner. To the extent permitted by law, We exclude all warranties, express or implied, relating to or arising out of Betting Services We offer. We exclude all/any liability for all loss types, including direct, indirect (consequential loss), damage, expense or injury suffered by any Member arising out of:
a. these Ts&Cs;
b. use of their Account; or
c. any action taken by Us in relation to a Member’s Account.
10.4 Notwithstanding these Ts&Cs, nothing affects Our liability in relation to:
a. the requirement to pay any Member their rightful winnings or any other amount properly owed to a Member and pursuant to these Ts&Cs:
b. the death or serious personal injury arising from Our proven negligence;
c. any proven fraud or misrepresentation by Us; or
d. any other matter whereby Our liability cannot be excluded or limited under any applicable law.
10.5 Subject to clauses 10.3 and 10.4, and to the extent permitted by law, Our liability in respect of any claim or loss is limited to the amount of any Bet placed by a Member.
10.6 If a Member receives a bonus Bet or some other form of credit (Bonus) that requires a deposit to be made to be entitled to Use/claim the Bonus, both the deposit and the Bonus must be wagered. Where a Member has breached these Ts&Cs, We reserve Our right to remove or withdraw any Bonus and refund any deposited amount to the Member’s Account. Bonus based promotions may change from time to time and Members should avail themselves of any terms or conditions associated with any promotion they utilise or consider utilising.
10.7 We extend all Services and products on a good faith basis and expect all Members to reciprocally utilise Our Services or promotions in good faith, sincerely, without fraud or misuse and for the strict purposes of recreation and entertainment. We may also restrict or determine a Member ineligible for any promotion at Our sole discretion and as We see fit.
10.8 Without limiting these Ts&Cs, where We form the reasonable opinion that You or Your Account transaction history may represent a significant risk to Punt123’ Betting business, constitute a breach or attempted breach of these Ts&Cs, or any applicable law, and/or gives rise to a sporting, racing or other integrity concern, We reserve Our right to:
a. suspend or cancel Your Account immediately and without notice to You;
b. request further information from You, including to further verifying Your identity and source of funds; and/or
c. intervene with any Bet (or part of any Bet) by way of voiding or allowing the Bet (or part of any Bet) to stand.
10.9 We may take action as described in clause 10.8 in circumstances where a Member has not operated their Account with integrity, including (but not limited to) where the Member:
a. intentionally or knowingly exploits a market or these Ts&Cs with or without the use of deception;
b. seeks to manipulate the course or outcome of a market with or without receiving a personal gain;
c. receives an unjust advantage from information not available to the public (insider information);
d. intentionally abuses an inadvertent error in the description of a market, at any time before or after the correction of that error by Punt123; and/or
e. attempts (whether alone or acting in concert with others) to obtain a financial benefit or to assist others in obtaining a financial benefit through either the manipulation of totalizator-based dividends or official starting prices or through taking advantage of an obvious mistake (eg. in relation to pricing).
10.10 You acknowledge that We may pay a referring third party or affiliate commission payments. Any payments of commission do not affect the odds or prize money available for any given Bet.
10.11 Punt123 is a responsible bookmaker and offers Members the ability to control their Betting activity by setting a restriction or limits on their Betting activity.
10.12 Punt123 will provide You with such activity statements and transaction lists, as is required by the Victorian Ministerial Direction or under Victorian law.
10.13 For the avoidance of doubt, any reference to discretion which may be exercised by Punt123 under these Ts&Cs mean Punt123’ sole and absolute discretion.
11 PLACEMENT AND ACCEPTANCE OF BETS
11.1 You acknowledge that We may pay a referring third party or affiliate commission payments. Any payments of commission do not affect the odds or prize money available for any given Bet.
11.2 All Bets placed on any Account are considered to be placed, received, and accepted in Victoria, Australia.
11.3 We do not represent or warrant that placing or receiving Bets on Your Account will comply with the legal requirements of any other jurisdiction outside of Victoria. As such, a Member must satisfy themselves of the legality of their Betting or transactions via Us. You accept full and final responsibility of the following actions:
a. application to Punt123 for an Account or its associated services;
b. remitting funds by a Funding Instrument or any other way to an Account; and
c. placing Bets and receiving winnings from/with Punt123;
11.4 We reserve Our right to refuse any Bet, or part of a Bet, without prior notice or explanation, and also restrict, suspend or cancel Your Account if any of the following apply:
a. where You are or may be a Minor or Betting on behalf of a Minor;
b. where You structure Your Bets (including by placing those Bets as smaller Bets on the same event and for the same outcome in quick succession) in a manner which, in Punt123’ reasonable opinion, appear to be for the purpose of ensuring that those Bets are accepted by Punt123 in circumstances where they otherwise might be rejected (for commercial and other reasons);
c. where We consider that a transaction on Your Account has occurred by any person other than You;
d. where You are or may be Betting in breach of these Terms & Conditions (including but not limited to, engaging in Masking or Arbitrage Betting) and any applicable Act or law;
e. You access or Use the Website utilising any other type of automated, robotic, systematic, artificial, obscured, or computerised method(s). This includes, without limitation, the Use of data extraction or scraping; and
f. where, at the sole discretion of Us, any proposed Bet may present a risk that We consider to be unacceptable.
11.5 When You make a Bet via the Website, the Bet is deemed to be valid only when:
a. the Bet has been paid in full by You;
b. the Bet has been accepted by Us; and
c. the Bet appears as an accepted Bet on Your Account.
11.6 We reserve the right, at Our sole discretion, to deem a Bet accepted where the Bet satisfies only a) and b) only.
11.7 We accept Bets from You on the condition and under the belief, as You have warranted to Us, that You have not breached any condition in relation to Your Account Obligations, as detailed in clause 3 or any other condition within these Ts&Cs.
11.8 You expressly acknowledge that You are not prohibited from placing a Bet in respect of Your Account.
11.9 Irrespective of the appearance of the acceptance of a Bet it must actually be accepted by Us, and We reserve the right to reject, void or stop any given Bet without notice. Placed Bets by a Funding Instrument must be paid in full before they are valid and where they are not, they are void.
11.10 You are solely responsible for entering and choosing the particulars of Your Bets. You acknowledge that, in placing Your Bet, You are not relying on any statement of any of Our employees or representatives relating to the subject matter of the Bet. We take no responsibility for Bets made in haste, error, carelessly or otherwise and You indemnify Us for any such error You make in such Betting on Your Account. We are under no obligation to cancel Bets that have been validly placed and accepted in accordance with these Rules.
11.11 Notwithstanding clause 11.10, We may be able to cancel or change a Bet made in error, or otherwise, at Our sole discretion. In these circumstances, We may void the Bet and request that another Bet be made in its place. A pattern or suspected pattern of behaviour of a Member that seeks to alter or avoid Bets by claim of error will be deemed to be inconsistent with these Ts&Cs. We may take any such lawful action We deem reasonable to address this type of conduct, including limiting, suspending, or cancelling Your Account
11.12 We reserve the right to suspend or prohibit further Bets on any event, race, contingency or otherwise, at any time and without prior notice to You at Our sole discretion. Should an event be suspended or access to it prohibited, any attempted Bets placed via the Website that follows the suspension or access prohibition will be rejected.
11.13 Bets will be accepted up to the relevant start time, being:
a. the commencement of the event; or
b. such other reasonable start time as determined by Punt123 on the basis of the information available on the event.
11.14 Where a Bet is inadvertently or erroneously accepted after the relevant start time, (as described above) then at the absolute discretion of Punt123 the Bet will be deemed to have been made invalidly, voided and the stake refunded the Member. For the purpose of this clause “inadvertently” means that Punt123 had no knowledge that the event in question had started and the Bet was accepted in good faith.
11.15 We accept no responsibility or liability for the failure of telecommunication or information technology-based systems not under Our control that prevent or impede the correct placing accepting, recording, confirmation, or notification of transactions. We shall not, under any circumstance, be responsible or liable for damages or losses that are deemed or alleged to have resulted from or been caused by the Website, or any of its content, including but not limited to any errors or omissions in content.
11.16 We do not provide a “cash out” service and will not allow a Member the option to cash their Bet out in the middle of an event, match, competition etc.
11.17 We reserve Our right to keep a recording of any customer service or related telephone call between Us and a Member. Alternatively, whereby We maintain a “Chat Support” text service, or similar service, We reserve Our right to retain and copy the history of transcripts that relate to any communication in text format. Similarly, We may retain e-mail or text message chain history between Us and You. You agree to such recordings, transcripts, or email history being retained and/or copied by Us and at Our sole discretion (Recorded Material).
11.18 Where a Dispute (as defined in clause 14) arises which remains unresolved between Us and You, You agree to allow Us to rely upon the Recorded Material as evidence and present that Material to an adjudicator, mediator or within any other appropriate alternative dispute resolution service (ADR). An ADR may determine the Dispute in accordance with these Ts&Cs. All Recorded Materials will be retained by Us consistently with Our privacy obligations as described within Our Privacy Policy. This clause 11.15 does not in any way seek to limit Your consumer rights or protections entitled to You via statute or at law.
11.19 The current minimum Bet is AUD$0.01 (Bet Thresholds). We reserve the right to alter the Bet Thresholds at Our sole discretion and without notice to You. We maintain Bet Thresholds to protect Our risk and that of Our Members.
11.20 We reserve Our right to provide any Personal Information, Betting data or information to Australian principal racing authorities, an Australian governing sporting authority and/or to any other lawful regulator, including but not limited to AUSTRAC and other related law enforcement agencies (collectively, an Authority). You consent to any such information being provided when there is a reasonable and/or lawful basis to do so. An Authority may include bodies that oversee the rules and regulations of a sport and may possess sanctioning powers. Examples include but is not limited to Cricket Australia, Australian Rules Football, Racing New South Wales, Greyhound Racing Victoria. We may provide the following information to an Authority:
a. any record, Recorded Material, or data in Our possession or control that relates to Betting transactions of the Member; and
b. the name, contact details and similar identifying information in Our possession or control relating to that Member.
11.21 Any such information provided to an Authority under clause 11.20 will only be provided to assist a legitimate inquiry conducted by an Authority or where We reasonably believe that Our obligations under any relevant legislation or law requires Us to provide it to the Authority. For example, under the AML/CTF Legislation.
12 ERRORS
12.1 We endeavour to use all reasonable efforts to ensure that We and any service providers to Us make no errors in setting markets including but not limited to errors in prices offered, available selections offered, Bets accepted on an Account, errors in exclusions for certain selections (such as on Multibets) or certain events, or any other similar errors. We reserve the right to correct errors and to void any Bets prior to or after an event in circumstances where a Bet has been accepted and where there has been a material technical, human, or other error in setting a market and/or in accepting a Bet (Material Error). Where these circumstances arise, We will endeavour to notify all affected Members accordingly.
12.2 Where a Bet is voided by way of an error made by Us prior to an event commencing, We will endeavor to contact You by e-mail, or via an in-Account message, promptly to inform You that the Bet has been voided.
12.3 For the purposes of clause 12.1 and without limitation, an error in setting a market or accepting a Bet will be a Material Error in the following circumstances:
a. the price struck for a Bet is materially greater than a price previously offered on the same or a similar market by Us or any competing bookmaker;
b. there is an error in the price of at least one selection which forms part of a multi Bet (parlay); the combined effect of which results in a materially erroneous price;
c. the available selection(s) on a market are so different from the selection(s) previously offered on the same or a similar market by Us or any competing bookmaker;
d. a reasonable person with a good understanding of wagering would reasonably understand that there was an error in a relevant market or in the acceptance of the Bet; or
e. a Bet is erroneously sold or accepted as described in clause 9.
12.4 For the purposes of clause 12.3:
a. a Bet means either a single Bet or another product type such as an Exotic Bet that incorporates more than one contingency or a multi Bet; and
b. where there is an error in a Bet, including a Bet involving more than one contingency, in relation to a price or selection, the Bet may be either re-calculated at adjusted (corrected) prices or by excluding the contingency to which the error relates, but only at Our sole discretion.
12.5 A Material Error may, depending on the circumstances, mean that We wrongly pay an amount to You, or We may pay You more than the amount which You are properly entitled. In this situation, You agree to repay Us immediately upon request from Us the amount which has been wrongly paid or overpaid to You. When making such a request, We will detail the Material error and articulate how We have calculated the sum owing.
13 RESPONSIBLE GAMBLING
13.1 We take responsible gambling seriously by;
a. facilitating gambling limits on request. Should an Account Holder wish to limit the amount they may Bet on their Account or deposit into their Account they may do so at the time they establish their Account or any time afterwards and,
b. providing a self-exclusion option. You may stop betting for a period of time or permanently if gambling has become an issue for You or is causing You or others around You harm. You may cease gambling for an elected period through Our Responsible Gambling tab under Your Account which will offer a range of periods from 24 hours to permanently.
13.2 To effect responsible gambling measures listed above at clause 13.1, We may retain such personal information, for as long as required, to effectively implement self-exclusion facilities. The following minimum personal information will be retained to maintain an exclusion facility:
a. Your name;
b. Your address; and
c. Your payment details.
13.3 If You elect to self-exclude:
● You must not attempt to open a (further) Account to place Bets or engage in conduct that will enable You to make Bets via Our Services indirectly or otherwise;
● You remain fully liable and responsible for Your actions and all Your activity and Bets placed; and
● subject to these Ts&Cs, if We are of the opinion that You have, or are deliberately, attempting to circumnavigate imposed restrictions (by way of additional Accounts or otherwise) and have placed Bets while excluded:
a. we will void open or pending Bets and the original stake will be returned to Your Account;
b. resulted Bets will stand; and
c. the balance of Your Account will be returned to You.
13.4 We use all reasonable endeavours to not advertise, market or communicate with and to Minors or individuals for whom gambling has become a problem.
13.5 Further information is available in relation to responsible gambling on Our Website or at the following online resources:
a. Gambler’s Help or Gambling Help on 1800 858 858 or at www.gamblershelp.com.au or www.gamblinghelponline.org.au;
b. Gambler’s Help Youthline on 1800 262 376]
13.6 Punt123 reserves the right to refuse to allow You to open an Account or to suspend or temporarily or permanently close Your Account with immediate effect if it is the reasonable opinion of Punt123 that You may have a problem with responsible gambling. If We do this, We will remit the total balance of Your Account to You (less any amounts which We are entitled to deduct in accordance with these Ts&Cs).
13.7 BetStop
BetStop is a national self-exclusion register, where an individual can self-exclude from all online & phone wagering services providers licensed in Australia. The self-exclusion is for a minimum term of three months and a maximum of lifetime.
More information can be found at ACMA https://www.acma.gov.au/betstop-national-self-exclusion-registertm
Or at the BetStop website, also where individuals can register https://www.betstop.gov.au/.
Or call BetStop between 9 am to 9 pm (AEST/AEDT) Monday to Friday,
except national public holidays, on 1800 238 786.
14 DISPUTE
RESOLUTION
14.1 These Ts&Cs shall be governed by and construed in accordance with the applicable law of Victoria and each Member irrevocably submits to the non-exclusive jurisdiction of the Victorian Courts in respect to any dispute that arises out of or in relation to these Ts&Cs, or of any service or product offered by Punt123 (Dispute). However, this clause 14.1 does not prevent You or Us from seeking an interim injunction in any court of a competent jurisdiction.
14.2 We are committed to providing high quality Customer Service, and to dealing with Disputes in a prompt, efficient, and fair manner. We may require additional information from You about Your Dispute. If this applies, We will contact You.
14.3 Our Dispute handling process is set out below:
a. Contact Customer Service – As a first point of reference, You should direct Your Dispute to the Customer Support team via email, live-chat or otherwise available method of communication. Contact details are available on Our Website.
b. Escalate to Management – If You are dissatisfied with the resolution provided by the Customer Support team You may request that Your matter be escalated to a member of Our Management Team. A member of the Management Team will then investigate Your dispute or complaint, and management’s responses will be provided to You via Customer Support.
c. Escalate to Our licensing bodies – Where a Dispute cannot be resolved between You and Us, then You must follow the prescribed process set out by Racing Victoria (RV) or the Victorian Gambling and Casino Control Commission (VGCCC).
In relation to RV – You may utilise the online gambling dispute process that is found in the Club Bookmakers Licence Rules 2010:
● A general complaint form can be found here: Victorian Bookmaker Customer Complaints.
● A minimum betting limit complaint form can be found here: Minimum Bet Complaint Form.
● Depending on the circumstances, RV may make a decision on the matter, and it will be binding on Us.
In relation to the VGCCC – You may utilise the online gambling dispute process. More information on the VGCCC’s process and how to lodge a complaint can be found here: Bookmaker and racing industry complaints | vgccc.vic.gov.au. Depending on the circumstances, the VGCCC may make a decision on the matter, and it will be binding on Us.
Card disputes – If Your Dispute is not resolved to Your satisfaction and it is about a transaction on Your Visa, Mastercard or EFTPOS card (but not a Dispute relating to Betting), You can escalate Your Dispute to the Australian Financial Complaints Authority. The Australian Financial Complaints Authority can be contacted on 1800 931 678 or at [email protected].
14.4 Nothing in clause 14.3 precludes Your rights at law in relation to the complaint or Your rights to injunctive relief, or any other appropriate remedy.
14.5 No rule of contract interpretation may be applied in the interpretation of these Ts&Cs to the disadvantage of a party on the basis that it prepared or put forward these Ts&Cs or any document forming part of these Ts&Cs.
15 INACTIVE ACCOUNT STATUS AND CLOSURE OF INACTIVE ACCOUNT
15.1 You may close Your Account at any time either by Using Our Website or by letting Us know of Your desire to close Your Account in writing, via email or post using the contact details on the Website. We will refund the balance of Your Account by a method of payment determined by Us (pending any outstanding investigations or enquires made in accordance with these Ts&Cs). If You have placed any Bets in relation to events which have not yet taken place at the time of closing Your Account such Bets will still stand, and if such Bets subsequently win, the corresponding sums will be paid to You within a reasonable time of the outcome of the Bet becoming known.
15.2 We reserve the right to deem an Account that has not been transacted upon for at least twelve (12) months to be inactive (Inactive Account). We may charge a AU$10 monthly charge on accounts that are inactive.
15.3 To avoid the monthly charge, You may withdraw funds, make a deposit, or place a Bet. If this occurs Your Account will no longer be deemed to be an Inactive Account.
15.4 An Inactive Account that has a zero ($0.00) balance will not be charged the monthly fee. However, where an Account is an Inactive Account and has a zero-dollar balance We reserve Our right to close the Account.
16 INCONSISTENCY BETWEEN THESE RULES AND RULES SPECIFIC TO AN EVENT
16.1 Where any inconsistency exists between these Ts&Cs and those that apply to a specific event these Ts&Cs will prevail.
17 FORCE MAJEURE AND UNEXPECTED EVENTS
17.1 If an event(s) occur that is beyond Our reasonable control such as a pandemic, epidemic, fire, earthquake, flood, element of nature, act of God, terrorist act, act of war, riot, rebellion, strike, blockade, labour disruption or otherwise, that has a material impact on any race, match, sporting event (or series of races, matches, or sporting events etc.) or otherwise which is the subject of a contingency, or outcome of a market offered by Us, We reserve the right at Our sole discretion (and acting in good faith) to void, cancel, restrict, or otherwise alter, adjust the payout (in whole or part) of the affected Wager(s) placed on the relevant market. This includes retrospectively taking any of the actions listed above once a Bet has been made and before or after it has resulted.
17.2 A material impact on any race, match, sporting event, or otherwise, without limitation, includes:
a. a reduction in the number of races, matches or sporting events in a season or series;
b. any material change in the length of a race, match or sporting event or when those race or sporting event is played;
c. a change in the location of any race, match, sporting event, or otherwise; and/or
d. a change in any feature or element of the race, match, sporting event, or otherwise that We reasonably believe has an unexpected material impact on the contingency.
18 MATERIAL CHANGES TO EVENTS BY RACING AND SPORTING BODIES OR THEIR CODES
18.1 Where a relevant racing or sporting body announces or declares any material change to the structure of a race, match, competition, game, event or otherwise (including, but in no way limited to entrant/player numbers in a race or sporting event, or series of races and sporting events, the time, location or date of events), and We consider reasonably that such a change will have a material impact on a market or Bet taken on or involving that competition, event or otherwise, all Bets may be voided by Us at Our sole and reasonable discretion.
18.2 Such action will take place as soon as reasonably practicable following such announcement or declaration. All Bets, including parlay or Multi-Bets that rely on more than one race, match, sporting event, competition or otherwise, which are cancelled will be recalculated in a manner solely decided at Our discretion.
19 SOCIAL NETWORKING AND COMMUNITY INVOLVEMENT
19.1 You agree to conduct Yourself in a reasonable and inoffensive manner when engaging with other Members and the public at large in the following environments or contexts:
a. on any online forums run by, related to, or involving Us;
b. community events where a Member is or may be identified as a Member; and
c. any educational or social event hosted, run, or overseen by Us where You may interact with other Members or the public at large.
19.2 Where You are deemed to be offensive or engaged in conduct that is deemed to be offensive (Offensive Behaviour) by Us, We may at Our sole discretion discontinue access to any online environment, or ask You to leave any physical event, where You are deemed to be exhibiting Offensive Behaviour. Following a request by Us, You agree to leave any such virtual or physical environment or event without protest and as soon as practicable. We may also close Your Account.
19.3 We intend to be a positive force within the community (including the racing and sporting communities). To that end, We intend to positively engage with the community and Members. In turn We expect Members and those engaging with Us and Our associated community to engage likewise in good faith and in a positive manner.
20 WEBSITE TERMS OF USE
20.1 Punt123 are the owners and operators of this Website (Website).
20.2 The terms of use in this clause 20 (Website Terms) apply to Your use of the Website. By accessing and/or using the Website You agree to be bound to these Website Terms.
20.3 We reserve the right to amend these Website Terms as they apply to Your access and/or use of the Website, at Our sole discretion. Any such amendment that is made to these Website Ts&Cs will be effective immediately and binding upon You at the time they are uploaded, without any prior notice to You.
20.4 To the extent permitted by law, Punt123 will in no way be liable to You, Your agent, or anyone else for any loss or damage, however it may be caused. This is irrespective of the type of damage being alleged as direct, indirect, consequential, pure economic or any other commercial form of damage that may be directly or indirectly suffered in relation to the use of the Website. The operation of this general disclaimer is not limited to any other Website, application, or hyper linked extension, form, or otherwise that stems from the Website.
20.5 This general disclaimer is not limited by the provisions set out below.
20.6 Any information on the Website is provided in good faith and is presented on an “as is” basis.
20.7 Punt123 is of the belief that any information on the Website is accurate and current as the date that the information was placed on the Website, unless specified otherwise. We make no representation or warranty as to how reliable, accurate or complete any such information is. When considering whether to act on any information found on the Website, You should carefully consider the consequences of any such action and where appropriate seek advice. Advice sought should be tailored to Your specific circumstances. You agree that You hold ultimate responsibility for Your assessment of information on the Website, and You rely on it at Your own risk. Additionally, We cannot and do not in any way warrant that You will receive uninterrupted or error free access to the Website or that the Website will otherwise be compatible with any hardware or software that may be used by You.
20.8 We are in no way responsible or liable to You or any other person for interference with or damage to Your computer systems, software, or hardware in connection with Our Website. You are solely responsible for the management of Your own computer related systems, software, hardware, connectivity, or the like, and We recommend that You utilise reliable and up to date virus protection software. We will not be liable for any losses incurred or cost associated with Your connection with internet networks or any telecommunications service providers that You have engaged or any equipment or facilities You Use to access Our Website. You are further responsible to ensure that Your own computer or device is virus free and unaffected by its connection to Our Website.
20.9 As a condition of the use of Our Website You agree to not use Our Website to hurt, harass, defame or the like any other person or user related to this Website, including any Punt123 staff. You agree to not cause to be published or publish any offensive or unlawful materials on or in respect of the Website, including any related public like forum pages. This includes conduct (either singular or repeated) directed at Punt123 staff, other Members, or the public at large, which Punt123 considers unreasonable, such as:
● Offensive language;
● Aggressive behaviour;
● Overt racist remarks;
● Overt sexual remarks;
● Harassing remarks;
● Attempted or actual bullying;
● Abusive or threatening remarks or behaviour; and
● Other similar unacceptable “trolling” or anti-social behaviour.
20.10 You agree to not engage in any activity or conduct that may negatively impact or damage in any way the Information Technology (IT) resources or services of Punt123 or any other person.
For example, by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not otherwise attempt to gain unauthorised access to Our Website or the Account of another Member.
20.11 You agree to not breach or attempt to breach any laws or regulations which may be applicable or become applicable in the use of Our Website in Your jurisdiction.
20.12 All intellectual property and material subject to copyright is the property of Punt123, unless otherwise said or used on a fair and reasonable basis and/or for the purposes of parody.
20.13 Subject to the Copyright Act 1968 (Cth), this Website and its content, programming code, or the like, must not be reproduced, distributed, adapted, transmitted, or stored in a retrieval system without Our prior consent. Further, You must not attempt to commercialise, or commercialise any information or data, obtained via Our Website or related, linked services, pages, or otherwise. Should You wish to utilise or collaborate with Punt123 and use any of Our copyright materials You should contact Us first. We reserve the right to allow or deny permission to any of Our copyright materials.
20.14 We make no warranties or representations that any external linked site that is found on Our Website or related pages do not infringe intellectual property rights of a third party. A link from Our Website does not constitute an endorsement by Us of the Use of that link, the company or organisation behind that link or the contents of the Website reached Using that link.
20.15 We maintain an up to date privacy policy which is available on the Punt123 website.
20.16 You agree to only use this Website and its related pages and linked Services for a lawful purpose. We reserve the right to reasonably terminate Your access to Our Website at Our sole discretion and without any prior notice to You.
20.17 For the avoidance of any doubt, this Website and its use are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria, Australia in connection with the Australian section of the Website and its use and these Website Terms (in accordance with clause 14.1).
21 MISCELLANEOUS
21.1 No failure or delay by Us in exercising any right under these Ts&Cs will operate as a waiver of this right. Similarly, any single or partial exercise of any right will not preclude any further exercise of any of these rights or the exercise of any other right, unless so expressly stated.
21.2 If any terms are determined by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term (or part of the term) will to that extent be severed from the remaining Ts&Cs which will continue to be valid to the fullest extent permitted by law.
21.3 Nothing in these Terms & Conditions will be construed as creating any agency, partnership, or any other form of joint venture between You and Us. These Terms & Conditions do not confer any rights on any persons not party to these Terms & Conditions unless otherwise expressly stated.
21.4 You provide Your express consent for Us to transact and communication with You by electronic means.
21.5 You are not permitted to assign, transfer, charge or otherwise deal in Your rights and/or obligations under the Ts&Cs without Our prior express written consent. We are entitled to assign, transfer, charge or otherwise deal in Our rights under these Ts&Cs as We see fit.
22 Racing (Thoroughbred/Harness/Greyhounds)
22.1. Where a race meeting is transferred from one racecourse to another, all betting Rules will apply as if the meeting was not transferred.
22.2. If a race meeting is postponed, all wagers on the postponed meeting are cancelled.
22.3. Where a race meeting is transferred from one racecourse to another, the limit shall be for the course on which the meeting should have been held.
22.4. Where there are eight (8) or more runners in a race, a place dividend shall be paid on first, second and third places.
22.5. Where there are seven (7), six (6) or five (5) runners in a race, a place dividend shall be paid on first and second places only. When a Client has bet on a Tote based product, Place wagers will pay down to however many placing’s the major Australian TAB’s determine as appropriate for that bet type. Major Australian TAB’s shall be defined as the Victorian TAB (STAB), the NSW TAB, the Queensland TAB (UBET).
22.6. Where there are less than five (5) runners in a race, all wagers shall be on a ‘Win Only’. If late scratching of a runner or runners reduces the field below five (5) runners, all non-tote place bets will be refunded if there is no possibility for a collect.
22.7. If a runner is scratched, all bets placed after the declaration of the final field, will be refunded on that runner (providing the bet wasn’t placed prior to the barrier draw on an ‘All-In’ basis). All other runners will be subject to a deduction, applicable to the face value of winning bets where the bet was placed at a fixed price, for either: Win, Each Way, or Place Only. In the event of a horse being withdrawn late by order of the stewards, all wagers will be paid as stewards direct, including deductions on remaining runners.
22.8. In the case of fixed price racing bets, if the time of bet placement is after the official time for the declaration of final acceptances for an event, bets placed after the time for final acceptances but before Punt123 makes any adjustment to the prices it has set for the event following a withdrawal shall stand subject to Punt123’s scale of deductions as applying to the prices offered by Punt123 for that contestant at the time of its scratching.
22.9. In the event of a field reducing in size from 8 runners to 7 or less runners, for wagers placed via the Internet, Punt123 will pay three dividends on all fixed odds place bets struck prior to the field being reduced. These wagers will be subject to relevant deductions as declared by the stewards.
22.10. In the event of a field reducing in size from 5, 6 or 7 runners to less than 5 runners, for wagers placed via the Internet, Punt123 will pay two dividends on all fixed odds place bets struck prior to the field being reduced. These wagers will be subject to relevant deductions as declared by the stewards.
22.11. In the event of a field reducing in size from 10 or more runners to 9 runners or less, for wagers placed via the telephone, Punt123 will pay three dividends on all each way fixed odds bets struck prior to the field being reduced. These wagers will be subject to relevant deductions as declared by the stewards. In the event of there being an odds-on runner in the field at the time the wager was struck then the place portion is paid at Middle Tote odds, regardless of field size.
22.12. If a client places a Fixed Odds Place wager over the Internet and there is only 5, 6 or 7 runners then Punt123 only pays 1st and 2nd regardless of whether the Tote pays 1st, 2nd and 3rd dividends courtesy of late scratchings.
22.13. If a wager on a horse racing event, apart from a wager placed on a Live Betting or In-the run” market, is inadvertently accepted in respect of an event after its start time, the wager shall be deemed to have been made invalidly and the wager will be refunded to the Client’s Account. For the purpose of this clause, “inadvertently” means that Punt123 had no knowledge that the event in question had started and the wager was accepted in good faith. A reference to “Live Betting Market” means a promotional market where a Client can place a fixed odds win bet on a horse racing event after it has begun.
22.14. Below is a description of Punt123 Racing Products on offer. Depending on the status of the race meeting, differing products will be available daily as stated on the Punt123 website.
Best Tote
This product is the “Best of the 3 Australian TAB Win Tote Prices”. For any Place Only or Each Way bet, all bets on Australian Racing codes are paid at Middle Tote, the middle dividend as declared by the 3 Australian TAB’s.
Exotics
For all Racing Exotics, (Quinella, Exacta, Trifecta, First Four and Quadrella) are paid at the dividend declared by the Victorian TAB (STAB).
All exotic payouts are capped to a maximum of the pool total held by the Victorian TAB (STAB). We reserve the right to apply a payout limit across all Racing Exotics, in all codes.
Top Fluctuation
This product is the Best Price declared by the official On-Course Bookmakers Fluctuations. Unless otherwise permitted by Punt123, Top Fluctuation wagers:
a) are only available up until 30 minutes to jump.
b) maximum payout of $5,000
Best of the Best (BOB)
This product is the Best of either, “Best of 3 Australian TAB prices” or the “Official On-Course Top Fluctuation”. Best of the Best ‘BOB’ is available on selected Saturday Metropolitan Thoroughbred meetings, as displayed on the Punt123 website. Unless otherwise permitted by Punt123, Best of the Best (BOB) wagers:
a) are only available up until 30 minutes to jump.
b) maximum payout of $5,000
Multi Bets
A Multi Bet (All-Up Bet) is the combination of numerous single bets which multiply the individual odds creating the total dividend. Punt123 accepts Multi Bets up to 20 legs, including a combination of Racing and Sports. Punt123 maximum dividend for this product is $1,001. Multi Bets cannot be placed on “dependant events”.
Fixed Odds
Fixed Win & Fixed Place odds are the odds received at time of placement. Fixed odds are available on the Punt123 website, and may be subject to deductions where there is a late scratching. Once bets are confirmed, fixed odds are not subject to fluctuation.
Starting Price (SP)
Starting Price (SP) is the official final bookmaker’s price when the race jumps. For all International Thoroughbred & Harness Racing, excluding French Racing, the final fixed price offered by Punt123 will be deemed as the Starting Price “SP”. For all French Thoroughbred & Harness Racing where a Fixed Price is not offered by Punt123, the official Starting Price” SP” will be as declared by the PMU (as per http://www.horseraces.pmu.fr). Starting Price (SP) for all other racing events will be the official final bookmaker’s price when the race jumps.
The maximum win dividends payable for SP, STAB, Middle Tote and are:
a) $26 for Greyhound Racing.
b) $51 for Harness Racing; and
c) $101 for Thoroughbred Racing.
22.15. Where these Rules state that a dividend is to be paid as declared by a particular Tote, and that Tote fails to declare a dividend within ten (10) minutes of the other Australian Totes declaring a dividend, Punt123 will pay the dividend which is the lower of the dividends that were declared by the other Australian Totes.
22.16. Punt123 may cancel wagers where the Client or Associates have manipulated the pool, subject to adjudication by the relevant state totalisator operator(s).
22.17. Punt123 may place a limit on the payout (final odds) where there is reasonable suspicion of pool manipulation having occurred (e.g. Payout at the fixed odds SP place dividend or payout no greater than 100% higher than the next best Australian tote), subject to adjudication by the Racing Victoria or the Victorian Commission for Gambling and Liquor Regulation.
22.18. If a tote pool goes down either on-line or via the telephone and the pools are distorted, then Punt123 reserves the right to omit these dividends when paying out. I.e. If the NSW Tote pool is down, the higher of QLD and VIC will be paid for Best Tote Products. For middle tote products, the dividend will be deemed to be the lower of the two declared dividends.
22.19. In the event that one of the Major Australian TAB’s for promotional reasons or otherwise, returns elevated dividends due to them foregoing their normal take-out margin, Punt123 reserves the right to declare its Best Tote dividends at the higher of the other two Australian Totes. Only “Win Only and Each Way” single wagers will be eligible (Multi Bets are ineligible) and Punt123 management decision on the matter will be absolute and final.
22.20. If a meeting is abandoned or postponed to another date, single bets are void and wagers will be refunded. Affected Multi Bets will be recalculated excluding that leg.
22.21. Where a race meeting is transferred from one racecourse to another, all betting rules and limits will apply as if the meeting was not transferred.
22.22. Regardless of whether a Futures event (All in betting) has been abandoned, postponed or transferred from the original date, all bets stand until the completion of the event.
22.23. Punt123 reserves the right to cancel any bet where Punt123 considers the bet is unfairly advantaged regarding starting times of events.
22.24. Dead Heat Rule – In the event of a Dead Heat or Draw, where such an option was not offered for betting purposes, the ticket will be paid out at face value divided by the number of Dead Heating winners of the event. If the bet was placed at the tote product, Punt123 pays on the re-framed Tote dividends.
22.25. The Punt123 products and wager types are intended for Bona Fide Clients, that is, those clients who always act in good faith, sincerely, without fraud and who place wagers with Punt123 for the purpose of recreation and entertainment.
22.26. If no bet type is specified, the default bet type will be a Win Only Bet at the applicable Tote Based product.
22.27. At the discretion of Punt123 management, Tote pools under $1000 may be disregarded in the calculation of Best Tote and Middle Tote dividends.
22.28. Punt123 reserves the right to restrict the maximum dividend paid out for Win and Place bets to $101.
22.29. Subject to the conditions of our Victorian Bookmaker’s License, Punt123 reserves the right to refuse the whole or part of any wager.
Racing Exotics
22.1. All Punt123 Exotics are available on either the Telephone or the Internet.
22.2. Punt123 Racing exotics are paid on winning combinations at the dividends declared by the Victorian TAB (STAB), excluding Metropolitan Thoroughbred Racing. Metropolitan Thoroughbred races are paid at the declared Middle Tote dividend of the 3 Australian TABs.
22.3. In the event of a jackpot, the Punt123 dividend is calculated by taking the Victorian TAB (STAB) Jackpot and dividing it by the number of $1.00 winning units. Where the total of winning units held by Punt123 is less than one, the flex % held is multiplied over the jackpot amount to determine the dividend.
22.4. In the unlikely event that the location where the wager is struck is not covered by the Victorian TAB, the dividend will be paid at the lower dividend displayed by the other two major Australian TAB’s.
22.5. Notwithstanding maximum win limits detailed in section 8, Punt123 reserves the right to limit total payout to any individual(s) on any bet type. If the total Punt123 payout on any bet type exceeds the Victorian TAB tote pool, Punt123 reserves the right to limit the total payout to clients to the amount of the Victorian TAB pool on that bet type.
22.6. In the event of a Dead Heat for any of the place getters, there will be as many dividends as there are correct order combinations as declared by the Victorian TAB (STAB).
22.7. Punt123 operates on the following Exotics:
Quinella
A Quinella is when two runners are selected to place first and second in any order. If a selected runner is declared a ‘non-runner’ or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re-calculated without the scratched runner.
Exacta
An Exacta is when two runners are selected to place first and second in the correct order. If a selected runner is declared a ‘non-runner’ or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re-calculated without the scratched runner.
Trifecta
A Trifecta is when three runners are selected to place first, second and third in the correct order. If a selected runner is declared a ‘non-runner’ or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re-calculated without the scratched runner.
First Four
A First Four is when four runners are selected to place first, second, third and fourth in the correct order. If a selected runner is declared a ‘non-runner’ or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re- calculated without the scratched runner.
Quadrella
A Quadrella is when the winners are selected in four consecutive races listed on the Quaddie Race card. If a selected runner is scratched or declared a “non-runner” after the wager is confirmed, that portion of the wager will be transferred to the substitute favourite as declared by S-TAB.
Flexi Betting allows you to take a Quinella, Exacta, Trifecta, First Four or Quadrella at an outlay to suit your own budget. This way you can have multiple selections for a smaller outlay. Simply make your selections and nominate the total amount you wish to spend on your bet. Your bet will cost whatever you choose – and if you win you will receive a percentage of the full $1 STAB dividend. For example, let’s say you wish to box five runners in a Trifecta. This bet would normally cost $60 for a $1 unit. If you decide you want to spend $15, that’s all it will cost. $15 represents 25% of a full $1 unit (total cost of $60), meaning if successful, you will receive 25% of the full $1 STAB Trifecta dividend. Thus, if the winning Trifecta dividend is $200 for $1, you will collect $50. The minimum wager for Flexi Betting is $1.
22.8. For Flexi Betting or Pick Your Own Stake wagers on Quinellas, Exactas, Trifectas, First Fours, and Quaddies, Punt123 pays all dividends and winning combinations as declared by the selected Tote subject to the limits set out above.
22.9. Unless otherwise stated, and subject to the above, for Metropolitan Thoroughbred venues, for Quinellas, Exactas, Trifectas and First Fours, Punt123 pays the dividend and winning combinations as declared by the selected Tote to a maximum payout of $15,000 per Client per event.
22.10. Unless otherwise stated, and subject to the above, for Non-Metropolitan Thoroughbred venues, all Harness venues and all Greyhound venues, for Quinellas, Exactas, Trifectas and First Fours, Punt123 pays the dividend and winning combinations as declared by the selected Tote to a maximum payout of $10,000 per Client per event.
22.11. Unless otherwise stated, and subject to the above, for Quaddies, Punt123 pays the dividend and winning combinations as declared by the selected Tote to a maximum payout of $10,000 in all non-metropolitan Thoroughbred venues, all Harness venues and all Greyhound venues per Client per event; and a maximum payout of $25,000 applies to all metropolitan Thoroughbred venues per Client per event. e. For all Punt123 Exotics, where the event is in a location that is not covered by any Tote that is governed by an Australian State Government’s regulations, the dividend and winning combinations declared will be settled to a maximum payout of $5,000 per Client per event. Unless otherwise stated, for the purposes of these Terms, any race meeting conducted out of Australia shall be deemed to be a non-metropolitan Thoroughbred venue. Where a leg of an Exotic bet is abandoned or declared “no race”, the dividend for that Exotic bet will be paid or refunded in accordance with the Middle Tote dividend for Australian Metropolitan Thoroughbred Racing, and S-TAB for Non-Metropolitan
Racing Derivatives
These can include; Head To Head, Favourite Out, Favourite vs Field, Inside vs Outside, Half vs Half & Odds vs Evens. For the avoidance of doubt, any winning selection in the Head to Head market must finish in the first 4 placings to be resulted as a winner.
Racing Futures Events
Futures betting is available on selected Thoroughbred, Greyhound and Harness events. There are two types of Futures events; Pre Nominations and Nominations -
22.1 Pre Nominations - All bets placed prior to the official nominations being declared are accepted on a Refund If Not Nominated basis. (i.e refunds will be provided for runners who are not officially nominated in an event after first nominations are taken). The rules for these events will be displayed on the race card indicating ‘Refund If Not Nominated’. No deductions apply for bets placed on these events.
22.2 Nominations - All bets placed prior to the declaration of Final Field are accepted on the basis that the event is All In. (i.e no refunds will be provided for runners who do not take their place in the final field. The rules for these events will be displayed on the race card indicating ‘All In’. No deductions apply for bets placed on these events.
22.3 Abandoned, Transferred and Postponed Meetings - Regardless of whether a Pre Nominations or Nominations Futures event is abandoned, postponed or transferred from the original date, all bets stand until the completion of the event. If the event is postponed and not held within seven days or less of the day of the original date, all bets will be refunded. If new nominations are taken for the event, all bets shall be refunded.
22.4 Protest Payout - Protest payout only applies to bets placed on Final Field markets. All Racing Futures events are not eligible for the Protest Payout.
Same Race Multi
22.1 Same Race Multi betting is available on selected Australian and New Zealand Thoroughbred and Greyhound races.
22.2 Same Race Multi betting will become available for Australian and New Zealand Thoroughbred events after 09:30AM local track time, only once fixed odds win prices are available for the event.
22.3 Same Race Multi betting will become available for Australian and New Zealand Greyhound events approximately one hour prior to event start time, only once fixed odds win prices are available for the event.
22.4 Same Race Multi betting is only available for races that have six or more runners in the race.
22.5 Should an event be resulted and the number of runners is less than six, all Same Race Multi bets will be deemed void and the stake refunded.
22.6 The maximum number of legs in a Same Race Multi bet is four.
22.7 Dead heat rules apply to Same Race Multi bets. In the event of a dead heat, the ticket will be paid out at face value divided by the number of dead heating selections per finishing position.
22.8 If one or more selections in the Same Race Multi bet are scratched, the Same Race Multi bet becomes void and the stake refunded.
22.9 If one or more selections are scratched in an event, but the selections are not part of a Same Race Multi bet, deductions will be applied as per the deduction methods outlined in section 15
22.10 Cash Out is not available for Same Race Multi bets.
22.11 Price Bump is not available for Same Race Multi bets.
22.12 Same Race Multi prices are calculated based on the permutations of each selection in the bet and do not represent a multiplication of the odds for each selection.
22.13 If a Same Race Multi bet is combined with one or more bets to form a multi bet, if the Same Race Multi leg becomes void, the multi will be recalculated excluding that leg
22.14 Except for Same Race Multi bets, Multi bets will not be accepted where the outcome of one part of the bet relates to the outcome of another. If a client advertently or inadvertently takes a related outcome in a multi bet, the bet shall be deemed void.
22.15 The maximum odds for a Same Race Multi bet is $10,001.
22.16 The maximum payout for Same Race Multi bets is as follows:
(a) Australian Thoroughbred Racing $15,000
(b) New Zealand Thoroughbred Racing $15,000
(c) Australian Greyhound Racing $10,000
(d) New Zealand Greyhound Racing $10,000
22.17 The maximum payout amounts apply whether a customer places a single Same Race Multi bet, or a series of Same Race Multi bets containing the same selections. If a customer places a series of Same Race Multi bets using the same selections (irrespective of whether the bets are placed on different dates and using different odds), with the consequence that the total payout attributable to the Same Race Multi bets exceeds the maximum payout, the additional Same Race Multi bets will be deemed void and the stake refunded. At no stage will Punt123’s liability for a single or series of Same Race Multi bets involving the same selections exceed the maximum payout. Punt123 reserves the right to apply the maximum payout limits across wagering accounts held by different customers (and to deem any Same Race Multi bets void and refund the applicable stakes) if it considers that Same Race Multi bets involving the same selections are being placed by customers acting in concert with one another.
22.18 Punt123 reserves the right to suspend, change or cancel Same Race Multi bet availability at any time, including in respect of any events for which Same Race Multi betting has been advertised as being available.
Scratchings & Deductions
22.1 Australian Thoroughbred Bets Prior to the Official Price Commencing (25 mins Metro, 20 mins Provincial)
For scratchings that occur prior to the opening of an official market (usually available 25 minutes prior to the official race start time for Australian Metro Thoroughbred meetings and 20 minutes prior for Australian Provincial Thoroughbred meetings) Punt123 will apply a deduction as per the Schedule of Deductions.
22.2 Australian Thoroughbred Bets Post the Official Price Commencing (25 mins Metro, 20 mins Provincial)
For scratchings that occur after the opening of an official market (usually available 25 minutes prior to the official race start time for Australian Metro Thoroughbred meetings and 20 minutes prior for Australian Provincial Thoroughbred meetings) Punt123 will apply deductions as declared by the Stewards in the Official Price Portal.
22.3 International Thoroughbred, All Greyhound and All Harness Racing Bets
For scratchings that occur after the declaration of Final Field, all bets placed are subject to deductions as calculated in accordance with the applicable deductions listed in the Schedule of Deductions.
Schedule of Deductions
Fixed Odds/Win Deductions/3 Places/2 Places
1.01/0.76/0.26/0.4
1.02/0.75/0.26/0.4
1.04/0.73/0.26/0.4
1.08/0.72/0.26/0.4
1.12/0.71/0.26/0.4
1.18/0.69/0.26/0.4
1.2/0.69/0.26/0.39
1.22/0.67/0.26/0.39
1.24/0.65/0.26/0.38
1.35/0.62/0.26/0.38
1.4/0.6/0.25/0.37
1.45/0.56/0.25/0.37
1.5/0.55/0.25/0.37
1.55/0.53/0.24/0.36
1.6/0.51/0.24/0.36
1.65/0.49/0.24/0.35
1.7/0.47/0.24/0.34
1.75/0.46/0.23/0.34
1.8/0.45/0.23/0.34
1.85/0.44/0.23/0.33
1.9/0.43/0.23/0.33
1.95/0.41/0.22/0.32
2/0.4/0.22/0.32
2.1/0.39/0.22/0.31
2.15/0.37/0.21/0.31
2.2/0.36/0.21/0.3
2.3/0.35/0.21/0.29
2.35/0.34/0.21/0.29
2.4/0.33/0.2/0.29
2.45/0.31/0.2/0.28
2.6/0.3/0.19/0.27
2.7/0.29/0.19/0.27
2.8/0.28/0.18/0.26
2.9/0.27/0.18/0.25
3/0.26/0.18/0.25
3.2/0.24/0.17/0.23
3.3/0.23/0.16/0.22
3.4/0.22/0.16/0.22
3.6/0.21/0.15/0.21
3.7/0.2/0.15/0.21
3.8/0.2/0.15/0.2
3.9/0.19/0.14/0.2
4.4/0.18/0.14/0.19
4.6/0.16/0.14/0.18
4.8/0.15/0.13/0.17
5.5/0.13/0.12/0.15
6/0.12/0.12/0.15
6.5/0.11/0.11/0.14
7/0.1/0.1/0.13
7.5/0.09/0.09/0.12
8/0.08/0.08/0.11
9/0.07/0.07/0.1
10/0.06/0.06/0.08
11/0.05/0.05/0.07
13/0.04/0.04/0.06
15/0.03/0.03/0.04
18/0.02/0.02/0.03
27/0.02/0.02/0.02
31/0/0/0
34/0/0/0
35/0/0/0
41/0/0/0
46/0/0/0
51/0/0/0
61/0/0/0
67/0/0/0
71/0/0/0
81/0/0/0
91/0/0/0
101/0/0/0
126/0/0/0
151/0/0/0
201/0/0/0
251/0/0/0
301/0/0/0
501/0/0/0
1001/0/0/0
23 Athletics
23.1. Betting on the winner of an event is offered on an “All-In” basis. No refunds will be given for non-starters or for competitors who retire or are disqualified mid-meeting.
23.2. All bets will be paid on the official result as per the podium presentation. However, if a protest occurs and the official results change inside of 24 hours, then the event will be re-settled. No doping cases will be considered and as such, the result available 24 hours after the event will be deemed binding regardless of further protests or changes to the official result.
23.3. A participant that is disqualified due to an infringement (e.g. False Start) will be deemed to have taken part in the event.
23.4. d. For head-to-head matchups, both competitors must start the event.
24 Australian Rules Football (AFL)
24.1. Payouts are based on the official declared result. Any extra time played is included for betting purposes. For matches without extra time, a draw is always included for margin betting and any bets placed on either team to win by a margin will be considered losing bets in the case of a draw. In these matches, any bet placed on either side at the head to head option is paid in accordance with the 'dead heat rule' i.e. Half Face Value of the ticket.
24.2. Where there is a venue change all bets are void.
24.3. When a match is abandoned or postponed and played at the same venue within 7 days of the original scheduled date, all bets stand. Once the 7 days have expired, all single bets are void and wagers refunded. Any MultiBet will be recalculated to exclude that leg.
24.4. For all statistical based markets (i.e. Top Goal Scorer, Most Disposals etc), statistics will be taken from the AFL website (www.afl.com.au) for payout purposes.
24.5. Any bet on a player is refunded if they are not in the final 22.
24.6. In the event of a finals match which includes extra time, all markets are paid after the extra time period, except for Margin betting (where the draw is an outcome) and HT/FT doubles.
24.7. Premiership markets will include any replays required. A premiership market will not be available once the two grand finalists are known. From this point on, only match betting on the Grand Final will be available.
24.8. For match betting on a Grand Final, the betting is specific to the next match played. In the case of a draw, bets will be settled and will not carry over to any replay, and a new market will be framed for any subsequent matches.
24.9. Any bets placed on the ‘Most Losses’ market, are paid on the team which losses the most games throughout the season. Points deducted because of breaches of rules or regulations are excluded for resulting purposes. In the event of more than one team having the same number of losses, the position will be determined by “For and Against” as published by the governing body.
24.10. All bets placed on the Top-Vic and Top Non-Vic markets are resulted based on the team finishing higher on the ladder after the Home and Away season. If teams finish on the same number of points – dead heats are decided by percentage.
25 Baseball
25.1. Games are official after 5 innings of play. If the home team is leading, the game is official after 4.5 innings of play. The Money Line is paid on the official result of the game as ratified by the official MLB governing body.\
25.2. For Run Line betting, the game needs to go 9 innings or 8.5 innings if the home team is ahead for bets to stand.
25.3. For Run Totals betting, the game needs to go 9 innings or 8.5 innings if the home team is ahead for bets to stand, with the exception being that at any time the Run Total is exceeded, the wager is official.
25.4. If a game is abandoned or postponed to another date, wagers stand provided the match is played within 24 hours. If the match does not resume in that timeframe, single wagers are void and refunded, whilst affected multiple wagers will be recalculated excluding that leg. If a match has a change in innings played from originally scheduled all bets will be void.
25.5. First Half wagers are based on the first 5 innings, and the full 5 innings must be played, unless the home side is in front after 4.5 innings. In the event any market lands on the flat number, even if 0.0, all bets on the number will be a push.
25.6. For First Innings wagers, both teams must complete their first innings for bets to stand.
25.7. Any bets placed on the Home v Away for the days play, i.e. winning side or total runs for the day, will be void is any game on that designated day does not reach its natural conclusion, i.e. the game must run at least 8.5 innings. If any game is cancelled or postponed then all bets are also void. The bet is void regardless if the days totals have already been exceeded. If there is a pitching change this does not affect settlement for total” days” bets.
25.8. In the event of double-headers in the Australian Baseball League (ABL) or any other applicable league, all Game #1 are 7 inning games and are priced and settled accordingly. In the event of the match being scheduled for the full 9 innings all normal rules apply.
25.9. If any match is scheduled for 7 innings (or any other match length) by the leagues governing body, and the match is not shortened due to weather or any other reason in play, all bets will stand even if there is nothing specified on the game itself.
26 Basketball
26.1. All bets on basketball matches will be settled according to the official result as declared by the governing body of the event. Any subsequent amendments to the official result will be ignored for settlement purposes.
26.2. If the game is abandoned for any reason before the scheduled period of play is complete, all bets will be void except for those markets where an unconditional conclusion has been reached (for example 1st half total bets if the game reaches the 2nd half).
26.3. If a match is postponed and rescheduled to take place within 24 hours of the original start time, all bets on that match shall stand.
26.4. Overtime counts for all markets except for markets that strictly specify on the result within a quarter/half. (For example, 4th quarter winner, 2nd Half total points etc).
26.5. All bets are settled on the outright result (including overtime if required). Quarter & Half markets require the entire quarter or half to be played in full for bets to stand.
26.6. Margin and Halftime-Fulltime double markets include overtime unless the market otherwise expressly includes a Draw price.
26.7. Match Winner & Total Points Double & includes overtime.
26.8. Line & Total Points Double includes overtime.
26.9. Highest scoring half wagers include overtime for the second half.
26.10. Outright markets include the playoffs unless otherwise specified. Conference Winner and Tournament winner bets will be settled at the end of the play-offs. Conference rankings at the end of the regular season do not count. Division winner markets are regular season markets.
26.11. In all player performance markets, selected player must take the court for bets to stand. Final player performance statistics include overtime Player prop Head to Head, Trio and group markets must have all listed players take the court for bets to stand. Dead heat rules apply to these markets.
26.12. In the event of a tie within season long player statistic markets, dead heat rules apply. All players are available to be quoted for if not listed on site. If a player not listed in a market wins, that player falls under the “Quote Others” option and all bets on any other players will be deemed as losing bets.
27 Basketball – Australia
27.13. All bets on basketball matches will be settled according to the official result as declared by the governing body of the event. Any subsequent amendments to the official result will be ignored for settlement purposes.
27.14. If the game is abandoned for any reason before the scheduled period of play is complete, all bets will be void except for those markets where an unconditional conclusion has been reached (for example 1st half total bets if the game reaches the 2nd half).
27.15. If a match is postponed and rescheduled to take place within 24 hours of the original start time, all bets on that match shall stand.
27.16. Overtime counts for all markets except for markets that strictly specify on the result within a particular quarter (For example, fourth quarter winner, fourth quarter total points etc).
27.17. All bets are settled on the outright result (including overtime if required). Quarter & Half markets require the entire quarter or half to be played in full for bets to stand.
27.18. Second Half markets do not include overtime.
27.19. Match Winner & Total Points Double includes overtime.
27.20. Line & Total Points Double includes overtime.
27.21. Margin and Halftime-Fulltime double markets include overtime unless the market otherwise expressly includes a Draw price.
27.22. Highest scoring half wagers include overtime for the second half.
27.23. Outright markets include the playoffs unless otherwise specified.
27.24. In all player performance markets, selected player must take the court for bets to stand.
27.25. Final player performance statistics include overtime.
27.26. Player prop Head to Head, Trio and group markets must have all listed players take the court for bets to stand. Dead heat rules apply to these markets.
27.27. Player prop Head to Head, Trio and group markets must have all listed players take the court for bets to stand. Dead heat rules apply to these markets.
27.28. In the event of a tie within season long player statistic markets, dead heat rules apply. All players are available to be quoted for if not listed on site. If a player not listed in a market wins, that player falls under the “Quote Others” option and all bets on any other players will be deemed as losing bets.
28 Boxing
28.1. Where a fight is abandoned or postponed, the bout must be fought within 3 days of the original scheduled date for wagers to stand. Once the 3 days have expired, all single wagers are void and refunded. Affected multiple wagers will be recalculated excluding that leg.
28.2. All wagers on either fighter to win will be decided by the judges’ decision, which includes points, technical knockout (TKO), knock out (KO) or disqualification.
28.3. If a price is offered for the Draw, in the event of a Draw all wagers on either boxer to win will all be losing bets and the Draw will be the winning option. If there is a “technical draw” determined by the referee due to an accidental cut or similar, then the bout is deemed a no contest and all wagers will be refunded.
28.4. In “Pick the Round” betting, if a boxer fails to answer the bell, the fight will be deemed to have ended in the previous round.
28.5. If the scheduled number of rounds are changed, then all wagers are void and refunded.
28.6. The official stopping of a round before the sounding of the bell does not constitute a full round. A full round is only considered for wagering purposes to have been completed when the bell sounds signifying the end of the round.
28.7. An Over/Under (total) listed on a fight represents the total number of completed rounds. The halfway point of a round is at exactly one minute and thirty seconds into a three-minute round. Thus, 9 and a half rounds would be one minute and thirty seconds of the 10th round. The halfway point of a two-minute round is at the one-minute mark.
29 Cricket
29.1. Match Betting
(a) All match betting will be settled in accordance with official competition rules.
(b) In matches affected by adverse weather, bets will be settled according to the official result. This includes matches affected by a mathematical calculation such as the Duckworth-Lewis method (DL) or the Jayadevan system (VJD).
(c) If there is no official result, all bets will be void.
(d) In the case of a tie, if the official competition rules do not determine a winner then dead- heat rules will apply. In competitions where a bowl off or super over determines a winner, bets will be settled on the official result.
(e) In First Class Matches, if the official result is a tie, bets will be settled as a dead-heat between both teams. Bets on the draw will be settled as losers.
(f) If a match is abandoned due to external factors, then bets will be void unless a winner is declared based on the official competition rules.
(g) If a match is cancelled then all bets will be void if it is not replayed or restarted within 36 hours of its advertised start time.
29.2. Match Betting: Double Chance
(a) A tie will be settled as a dead heat.
(b) All match betting will be settled in accordance with official competition rules.
(c) If there is no official result, all bets will be void.
29.3. Match Betting: Draw No Bet
(a) A tie will be settled as a dead heat.
(b) All match betting will be settled in accordance with official competition rules.
(c) If there is no official result, all bets will be void.
29.4. Tied Match
(a) All bets will be settled according to the official result.
(b) If the match is abandoned or there is no official result, all bets will be void.
(c) For First Class matches a tie is when the side batting second is bowled out for a second time with scores level.
29.5. Most Fours
(a) In One Day Internationals and other 50 over limited overs matches, Most Fours bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed unless settlement of the bet is already determined.
(b) In Twenty20 matches Most Fours bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed and the team is not All Out and has not reached a target to win the match.
(c) Only fours scored from the bat (off any delivery - legal or not) will count towards the total fours. Overthrows, all run fours and extras do not count.
(d) Fours scored in a super over do not count.
29.6. Most Sixes
(a) In One Day Internationals and other 50 over limited overs matches, Most Sixes bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed.
(b) In Twenty20 matches Most Sixes bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed unless settlement of the bet is already determined.
(c) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(d) Only sixes scored from the bat (off any delivery – legal or not) will count towards the total sixes. Overthrows and extras do not count.
(e) Sixes scored in a super over do not count.
29.7. Most Extras
(a) In One Day Internationals and other 50 over limited overs matches, Most Extras bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed.
(b) In Twenty20 matches Most Extras bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed and the team is not All Out and has not reached a target to win the match.
(c) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(d) All wide deliveries, no balls, byes, leg byes and penalty runs in the match count towards the final result. If there are runs off the bat as well as extras from the same delivery, the runs off the bat do not count towards the final total.
(e) Extras in a super over do not count.
29.8. Most Run Outs Conceded
(a) A run out “conceded” means that a member of that team will be run out while batting.
(b) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(c) Run Outs in a super over do not count.
29.9. Highest First Over Runs
(a) The first over must be completed for bets to stand unless settlement has already been determined. If during the first over the innings is ended due to external factors, including bad weather, all bets will be void, unless settlement has already been determined.
(b) In First Class matches the market refers only to each team’s first innings.
(c) Extras and penalty runs in the particular over count towards settlement.
29.10. Highest First Group of Overs
(a) If the specified number of overs are not complete the bet will be void, unless the team is all out, declares, reaches their target or settlement of the bet has already been determined.
(b) In First Class matches the market refers only to each team’s first innings.
29.11. Highest First Wicket Partnership
(a) If the batting team reaches the end of their allotted overs, reaches their target or declares before the first wicket falls, the result will be the total amassed.
(b) For settlement purposes, a batsman retiring hurt does not count as a wicket.
(c) In One Day Internationals and other 50 over limited overs matches, Highest First Wicket Partnership bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed.
(d) In Twenty20 matches Highest First Wicket Partnership bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed and the team is not All Out and has not reached a target to win the match.
(e) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(f) In First Class matches the market refers only to each team’s first innings.
MATCH MARKETS
29.12. Match Fours
(a) In Test or First Class Matches match fours bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(b) In One Day Internationals and other 50 Over limited overs matches, match fours bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed.
(c) In Twenty20 matches match fours bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed.
(d) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(e) Only fours scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows, all run fours and extras do not count.
(f) Fours scored in a super over do not count.
29.13. Match Sixes
(a) In One Day Internationals and other 50 over limited overs matches, Most Sixes bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed.
(b) In Twenty20 matches Most Sixes bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed and the team is not All Out and has not reached a target to win the match.
(c) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(d) Only sixes scored from the bat (off any delivery – legal or not) will count towards the total sixes. Overthrows and extras do not count.
(e) Sixes scored in a super over do not count.
29.14. Match Extras
(a) In One Day Internationals and other 50 over limited overs matches, Match Extras bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed.
(b) In Twenty20 matches Match Extras bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed and the team is not All Out and has not reached a target to win the match.
(c) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(d) All wide deliveries, no balls, byes, leg byes and penalty runs in the match count towards the final result. If there are runs off the bat as well as extras from the same delivery, the runs off the bat do not count towards the final total.
(e) Extras in a super over do not count.
29.15. Match Run Outs Conceded
(a) A run out “conceded” means that a member of that team will be run out while batting.
(b) In One Day Internationals and other 50 over limited overs matches, Run Outs bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed.
(c) In Twenty20 matches Run Outs bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed and the team is not All Out and has not reached a target to win the match.
(d) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(e) Run Outs in a super over do not count.
29.16. Maximum Over in Match
(a) In One Day Internationals and other 50 over limited overs matches, Maximum Over bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed.
(b) In Twenty20 matches Maximum Over bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed and the team is not All Out and has not reached a target to win the match.
(c) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(d) All runs, including extras, count towards settlement.
(e) Super overs do not count.
29.17. Match Top Batsman
(a) The result of this market is determined on the batsman with the highest individual score in the match, as per the following match types:
(b) In Test or First Class Matches Top Batsman bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion. This market will be resulted on the First Innings only.
(c) In One Day Internationals and other 50 Over limited overs matches, Top Batsman bets will be void if the scheduled number of overs for the innings is reduced by 25 or more overs after the bet was placed
(d) In Twenty20 matches Top Batsman bets will be void if the scheduled number of overs for the Innings is reduced by 10 or more overs after the bet was placed.
(e) When two or more players score the same number of runs, dead-heat rules will apply.
(f) Runs scored in a super over do not count.
29.18. Match Top Bowler
(a) The result of this market is determined on the bowler with the most wickets in the match, as per the following match types:
(b) In Test or First Class Matches Top Bowler bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion. This market will be resulted on the First Innings only.
(c) In One Day Internationals and other 50 Over limited overs matches, Top Bowler bets will be void if the scheduled number of overs for the innings is reduced by 25 or more overs after the bet was placed.
(d) In Twenty20 matches Top Bowler bets will be void if the scheduled number of overs for the Innings is reduced by 10 or more overs after the bet was placed.
(e) When two or more players take the same number of wickets, dead-heat rules will apply.
(f) Wickets taken in a super over don’t count.
29.19. Man of the Match
(a) Will be settled on the officially declared man of the match.
(b) Dead-heat rules apply.
(c) If no man of the match is officially declared then all bets will be void.
29.20. Runs off Delivery
(a) The result will be determined by the number of runs added to the team total, off the specified delivery.
(b) For settlement purposes, all illegal balls count as deliveries. For example, if an over starts with a wide, then the first delivery will be settled as 1 and, although there has not been a legal ball bowled, the next ball will be deemed as delivery 2 for that over.
(c) If a delivery leads to free hit or a free hit is to be re-bowled because of an illegal delivery, the runs scored off the additional delivery do not count.
(d) All runs, whether off the bat or not are included. For example, a wide with three extra runs taken equates to 4 runs in total off that delivery.
OVER MARKETS
29.21. Runs in Over
(a) The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined.
(b) If the over does not commence for any reason, all bets will be void.
(c) Extras and penalty runs in the particular over count towards settlement.
29.22. Boundary in Over
(a) Only boundaries scored from the bat (off any delivery – legal or not) will count as a boundary. Overthrows, all run fours and extras do not count as boundaries.
(b) The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined.
(c) If the over does not commence for any reason, all bets will be void.
(d) Extras and penalty runs in the particular over count towards settlement.
29.23. Wicket in Over
(a) For settlement purposes, any wicket will count, including run outs. A batsman retiring hurt does not count as a wicket. If a batsman is timed out or retired out then the wicket is deemed to have taken place on the previous ball.
(b) The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined.
(c) If the over does not commence for any reason, all bets will be void.
(d) Extras and penalty runs in the particular over count towards settlement.
29.24. Over Odd/Even
(a) Zero will be deemed to be an even number.
(b) The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined.
(c) If the over does not commence for any reason, all bets will be void.
(d) Extras and penalty runs in the particular over count towards settlement.
29.25. Runs in Groups of Overs
If the specified number of overs are not complete the bet will be void, unless the team is all out, declares, reaches their target or settlement of the bet has already been determined.
29.26. Wickets in Groups of Overs
(a) If the specified number of overs are not complete the bet will be void, unless the team is all out, declares, reaches their target or settlement of the bet has already been determined.
(b) For settlement purposes, if a batsman is timed out or retired out then the wicket is deemed to have taken place on the previous ball.
29.27. Runs in Session
(a) The result is determined by the total number of runs scored in the specified session, regardless of which team has scored them.
(b) If less than 20 overs are bowled in a session, bets will be void unless settlement has already been determined.
29.28. Innings Runs
(a) In Test or First Class Matches Innings runs bets will be void if fewer than 60 overs are bowled due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(b) In One Day Internationals and other 50 over limited overs matches, Innings runs bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed unless settlement of the bet is already determined.
(c) In Twenty20 matches Innings runs bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed unless settlement of the bet is already determined.
(d) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(e) Runs scored in a super over do not count.
29.29. Innings Wickets
(a) In Test or First Class Matches Innings wickets bets will be void if fewer than 60 overs are bowled due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(b) In One Day Internationals and other 50 over limited overs matches, Innings wickets bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed unless settlement of the bet is already determined.
(c) In Twenty20 matches Innings wickets bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed unless settlement of the bet is already determined.
(d) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(e) Retired hurt does not count as a dismissal.
(f) Wickets lost in a super over do not count.
29.30. Innings Fours
(a) In Test or First Class Matches Innings Fours bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(b) In One Day Internationals and other 50 over limited overs matches, Innings Fours bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed unless settlement of the bet is already determined.
(c) In Twenty20 matches Innings Fours bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed unless settlement of the bet is already determined.
(d) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(e) Only fours scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows, all run fours and extras do not count.
(f) Fours scored in a super over do not count.
29.31. Innings Sixes
(a) In Test or First Class Matches Innings Sixes bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(b) In One Day Internationals and other 50 over limited overs matches, Innings Sixes bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed unless settlement of the bet is already determined.
(c) In Twenty20 matches Innings Sixes bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed unless settlement of the bet is already determined.
(d) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(e) Only sixes scored from the bat (off any delivery – legal or not) will count towards the total sixes. Overthrows and extras do not count.
(f) Sixes scored in a super over do not count.
29.32. Innings Extras
(a) In Test or First Class Matches Innings Extras bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(b) In One Day Internationals and other 50 over limited overs matches, Innings Extras bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed unless settlement of the bet is already determined.
(c) In Twenty20 matches Innings Extras bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed unless settlement of the bet is already determined.
(d) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(e) All wide deliveries, no balls, byes, leg byes and penalty runs in the match count towards the final result. If there are runs off the bat as well as extras from the same delivery, the runs off the bat do not count towards the final total.
(f) Extras in a super over do not count.
29.33. Innings Run Outs
(a) A run out “conceded” means that a member of that team will be run out while batting.
(b) In Test or First Class Matches Run Outs bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(c) In One Day Internationals and other 50 over limited overs matches, Run Outs bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed unless settlement of the bet is already determined.
(d) In Twenty20 matches Run Outs bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed unless settlement of the bet is already determined.
(e) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(f) Run Outs in a super over do not count.
29.34. Maximum Over in Innings
(a) In Test or First Class Matches Maximum Over bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(b) In One Day Internationals and other 50 over limited overs matches, Maximum Over bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed unless settlement of the bet is already determined.
(c) In Twenty20 matches Maximum Over bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed unless settlement of the bet is already determined.
(d) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(e) All runs, including extras, count towards settlement.
(f) Super overs do not count.
29.35. Exact Runs in Innings
(a) Bets will be settled according to the official result.
(b) If the match is abandoned or there is no official result, all bets will be void.
(c) Runs scored in a super over do not count.
20.36. Top Batsman in Innings
(a) The result of this market is determined on the batsman with the highest individual score in a team’s innings.
(b) In Test or First Class Matches Top Runscorer bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(c) In One Day Internationals and other 50 Over limited overs matches, Top Runscorer bets will be void if the scheduled number of overs for the innings is reduced by 25 or more overs after the bet was placed.
(d) In Twenty20 matches Top Runscorer bets will be void if the scheduled number of overs for the Innings is reduced by 10 or more overs after the bet was placed.
(e) Top batsmen bets for First Class matches apply only to the first innings of each team, and will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
(f) When two or more players score the same number of runs, in the innings dead-heat rules will apply.
(g) Runs scored in a super over do not count.
29.37. Top Bowler in Innings
(a) The result of this market is determined on the bowler with the highest individual number of wickets in an individual innings.
(b) In Test or First Class Matches Top Wicket Taker bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(c) In One Day Internationals and other 50 Over limited overs matches, Top Wicket Taker bets will be void if the scheduled number of overs for the innings is reduced by 25 or more overs after the bet was placed.
(d) In Twenty20 matches Top Wicket Taker bets will be void if the scheduled number of overs for the Innings is reduced by 10 or more overs after the bet was placed.
(e) When two or more players take the same number of wickets, in the innings dead-heat rules will apply.
(f) If no bowlers take a wicket in an innings then all bets will be void.
(g) Wickets taken in a super over do not count.
29.38. Last Man Standing
(a) If there are two or more batsmen who are not out upon completion of the innings, the winner for the purpose of settlement will be the last batsman to face a delivery (legal or not).
(b) Players will not be deemed to have been not out if they were no longer at the crease having retired hurt or did not bat.
(c) In limited overs matches, bets will be void if, subsequent to placing the bet, the innings has been reduced in any way due to external factors, including bad weather.
29.39. Exact Runs in Innings
(a) Bets will be settled according to the official result.
(b) If the match is abandoned or there is no official result, all bets will be void.
(c) Runs scored in a super over do not count.
29.40. Batsman Runs
(a) If the batsman finishes the innings not out, as a result of a declaration, the team reaching the end of their allotted overs, or the team reaching their target; his score will be the final result. If a batsman does not bat, the bet will be void. If a batsman is not in the starting 11, bets will be void.
(b) If a batsman retires hurt, but returns later, the total runs scored by that batsman in the innings will count. If the batsman does not return later, the final result will be as it stood when the batsman retired.
(c) In Test or First Class Matches Top Runscorer bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(d) In One Day Internationals and other 50 Over limited overs matches, Batsman runs bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed, unless settlement is already determined.
(e) In Twenty20 matches Batsman runs bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed unless settlement is already determined.
(f) In drawn First Class matches, bets will be void if fewer than 200 overs are bowled, unless settlement of the bet has already been determined.
(g) Runs scored in a super over do not count.
29.41. Batsman Fours
(a) If a batsman finishes the innings not out, as a result of a declaration, the team reaching the end of their allotted overs, or the team reaching their target; his number of fours will be the final result. If a batsman does not bat, the bet will be void. If a batsman is not in the starting 11, bets will be void.
(b) If a batsman retires hurt, but returns later, the total fours hit by that batsman in the innings will count. If the batsman does not return later, the final result will be as it stood when the batsman retired.
(c) In One Day Internationals and other 50 Over limited overs matches, Batsman Fours bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed, unless settlement is already determined.
(d) In Twenty20 matches Batsman Fours bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed, unless settlement is already determined.
(e) In drawn First Class matches, bets will be void if fewer than 200 overs are bowled, unless settlement of the bet has already been determined.
(f) Only fours scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows, all run fours and extras do not count.
(g) Fours scored in a super over do not count.
29.42. Batsman Sixes
(a) If a batsman finishes the innings not out, as a result of a declaration, the team reaching the end of their allotted overs, or the team reaching their target; his number of sixes will be the final result. If a batsman does not bat, the bet will be void. If a batsman is not in the starting 11, bets will be void.
(b) If a batsman retires hurt, but returns later, the total sixes hit by that batsman in the innings will count. If the batsman does not return later, the final result will be as it stood when the batsman retired.
(c) In One Day Internationals and other 50 Over limited overs matches, Batsman Sixes bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed, unless settlement is already determined.
(d) In Twenty20 matches Batsman Sixes bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed, unless settlement is already determined.
(e) In drawn First Class matches, bets will be void if fewer than 200 overs are bowled, unless settlement of the bet has already been determined.
(f) Only sixes scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows and extras do not count.
(g) Sixes scored in a super over do not count.
29.43. Batsman Milestones
(a) If the batsman finishes the innings not out, as a result of a declaration, the team reaching the end of their allotted overs, or the team reaching their target; his score will be the final result. If a batsman does not bat, the bet will be void. If a batsman is not in the starting 11, bets will be void.
(b) If a batsman retires hurt, but returns later, the total runs scored by that batsman in the innings will count. If the batsman does not return later, the final result will be as it stood when the batsman retired. In Test or First Class Matches Batsman Milestones bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(c) In One Day Internationals and other 50 Over limited overs matches, Batsman Milestone bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed, unless settlement is already determined.
(d) In Twenty20 matches Batsman MIlestone bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed, unless settlement is already determined.
(e) Drawn First Class matches, bets will be void if fewer than 200 overs are bowled, unless settlement of the bet has already been determined.
(f) Runs scored in a super over do not count.
29.44. Method of Dismissal
(a) If the specified batsman is not out, all bets will be void.
(b) If the specified batsman retires hurt, and does not return to bat later, all bets will be void.
(c) If that batsman does return to bat later and is out, bets will stand.
29.45. Fall of Next Wicket
(a) If the batting team reaches the end of their allotted overs, reaches their target or declares before the specified wicket falls, the result will be the total amassed. For settlement purposes, a batsman retiring hurt does not count as a wicket.
(b) In Test or First Class Matches, Fall of Next Wicket bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(c) In One Day Internationals and other 50 Over limited overs matches, Fall of Wicket bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed, unless settlement is already determined.
(d) In Twenty20 matches Batsman Fall of Wicket bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed, unless settlement is already determined.
(e) In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
29.46. Next Man Out
(a) If either batsman retires hurt or the batsmen at the crease
are different from those quoted, the bets placed on both batsmen will be declared void.
(b) If no more wickets fall, all bets will be void.
PLAYER MARKETS
29.47. Batsman Match Bet
(a) In One Day Internationals and other 50 Over limited overs matches, Batsman Matchbets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed, unless settlement of the bet is already determined.
(b) In Twenty20 matches Batsman Matchbets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed, unless settlement of the bet is already determined.
(c) Both players must be named in the starting eleven. If either does not then subsequently bat all bets are still settled.
(d) Runs scored in a super over do not count.
29.48. Method of Next Wicket Dismissal
(a) The result will be determined by the dismissal method of the next wicket that falls.
(b) For settlement purposes, a batsman retiring hurt does not count as a wicket.
(c) If the specified wicket does not fall, all bets will be void.
29.49. Batsman Matchbet
(a) In Test or First Class Matches Batsman Matchbets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(b) In One Day Internationals and other 50 Over limited overs matches, Batsman Matchbets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed, unless settlement of the bet is already determined.
(c) In Twenty20 matches Batsman Matchbets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed, unless settlement of the bet is already determined. In Test or First Class Matches Batsman Matchbets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(d) Both players must be named in the starting eleven. If either does not then subsequently bat all bets are still settled.
(e) Runs scored in a super over do not count.
29.50. Bowler Matchbet
(a) In Test or First Class Matches Bowler Matchbets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(b) In One Day Internationals and other 50 Over limited overs matches, Bowler Matchbets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed, unless settlement of bet is already determined.
(c) In Twenty20 matches Bowler Matchbets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed, unless settlement of bet is already determined. Both players must be named in the starting eleven. If either does not then subsequently bowl all bets are still settled.
(d) Wickets taken in a super over do not count.
29.51. All-Rounder Matchbet
(a) Points are scored as follows: 1 point per run, 20 points per wicket, 10 points per catch, 25 points per stumping.
(b) In Test or First Class Matches All Rounder Matchbets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(c) In One Day Internationals and other 50 Over limited overs matches, All Rounder Matchbets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed, unless settlement of bet is already determined.
(d) In Twenty20 matches All Rounder Matchbets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed, unless settlement of bet is already determined.
(e) Both players must be named in the starting eleven. If either player does not then subsequently bat or bowl then all bets are still settled.
(f) Points scored in a super over do not count.
29.52. Keeper Matchbet
(a) Points are scored as follows: 1 point per run, 20 points per wicket, 10 points per catch, 25 points per stumping.
(b) In Test or First Class Matches Keeper Matchbets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(c) In One Day Internationals and other 50 Over limited overs matches, Keeper Matchbets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed, unless settlement of bet is already determined.
(d) In Twenty20 matches Keeper Matchbets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed, unless settlement of bet is already determined.
(e) Both named players must start the match as a wicket keeper but if their playing role changes for any reason all bets will still be settled in accordance with scoring system above.
(f) Points scored in a super over do not count.
29.53. Free Hit
(a) The result will be determined by the number of runs added to the team total, off the specified delivery. If the free hit is re-bowled because of an illegal delivery, the runs scored off the second free hit do not count.
(b) Extras and penalty runs will count towards settlement.
(c) For example, if a wide is bowled on the free hit delivery specified, the result will be 1. Then another free hit market may be offered.
(d) Runs scored in a super over do not count.
29.54. Race to ‘X’ Runs
(a) All bets stand, regardless of any curtailment.
(b) If neither batsman reaches the specified number of runs the markets will be settled as ‘Neither’.
(c) Runs scored in a super over do not count.
29.55. Next to Hit Six
(a) All bets stand, regardless of any curtailment.
(b) If neither batsman scores a six after the bet is offered, then the market will be settled as ‘Neither’.
(c) Overthrows and extras do not count.
(d) Runs scored in a super over do not count.
29.56. Next to Take a Wicket
(a) All bets stand, regardless of any curtailment.
(b) If none of the named bowlers take a wicket the market will be settled as ‘None of the above’.
(c) For settlement purposes, a batsman retiring hurt does not count as a wicket.
(d) Run outs, timed out, retired out and any other method of dismissal not awarded to a particular bowler will be settled as ‘None of the above’.
(e) Wickets lost in a super over do not count.
29.57. Winning Over
(a) All bets will be void if there is no official result.
(b) In limited overs matches, all bets will be void if, subsequent to placing the bet, the maximum overs possible are reduced in any way.
29.58. Series Betting
Outright bets on a series will stand so long as at least one match has been completed; if there is a reduction in the number of matches in a series, either during or prior to its commencement, then bets on series result, top run-scorer and other markets not directly involving the series score will stand; if there is no further action after a bet has been placed, for example the series is abandoned, then all bets will be void; bets on the correct score for a series will be void if the number of scheduled games are not played.
20.59. Top Batsman in a Series
Top series batsman bets will stand regardless of whether a player bats or not, unless otherwise stated; at least one test match must be completed for bets to stand; every effort will be made to quote prices for all players, but other batsmen will count as winners if they score the most runs.
29.60. Top Bowler in a Series
Top series bowler bets will stand regardless of whether a player bowls or not, unless otherwise stated; at least one test match must be completed for bets to stand; every effort will be made to quote prices for all players, but other bowlers will count as winners if they take the most wickets.
29.61. Batsman Match Bets in a Series
Over a series or tournament, if there is no further action after a bet has been placed, for example one batsman withdraws due to an injury, then bets will be void; one match must be completed otherwise bets are void; tournament totals apply for settlement purposes.
29.62. Bowler Match Bets in a Series
Over a series or tournament, if there is no further action after a bet has been placed, for example one bowler withdraws due to an injury, then bets will be void; one match must be completed otherwise bets are void; tournament totals apply for settlement purposes.
29.63. Innings of Winnings
Bets will be void if the selected Batsman is not named in the final XI to play, If a match is abandoned due to weather before a ball has been bowled then all bets will be void. If a match is abandoned for any reason other than weather then bets will be void.
29.64. Player performance
(a) These markets use a points based scoring system. The point schedule is as follows for all forms of cricket: 1 point per run, 20 points per wicket, 10 points per catch, 25 points per stumping. Stakes refunded on non-selected players.
(b) In Test or First Class Matches Player Performance bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(c) In One Day Internationals and other 50 Over limited overs matches, Player Performance bets will be void if the scheduled number of overs for the innings is reduced by 25 or more overs after the bet was placed.
(d) In Twenty20 matches Player Performance bets will be void if the scheduled number of overs for the Innings is reduced by 10 or more overs after the bet was placed.
(e) Points scored in a super over do not count.
29.65. Test Matches and County Championship Matches
(a) If a match is abandoned due to weather before a ball has been bowled then all bets will be void.
(b) If a match is abandoned for any reason other than weather then bets on the outright result will be void.
(c) If a match where we didn’t offer a price for the draw ends in a draw then bets on the match result will be void.
(d) If a match ends in a tie, the draw would be deemed a loser and dead heat rules will apply to bets on the other selections for the outright result.
29.66. Sheffield Shield Matches
If a match ends in a draw then bets will be settled on the team that has the most points awarded to them in the match. Should the number of points awarded to each team be equal, bets will be void.
29.67. Century in Match
(a) In Test or First Class Matches, Century in Match bets will be void if fewer than 60 overs are bowled in the Innings due to external factors, including bad weather, unless the Innings has reached a natural conclusion.
(b) In One Day Internationals and other 50 Over limited overs matches, Century in Match bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed, unless settlement of the bet is already determined.
(c) In Twenty20 matches, Century in Match bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed, unless settlement of the bet is already determined.
29.68. Player Wickets
(a) 1. In One Day Internationals and other 50 over limited overs matches, Player Wickets bets will be void if the scheduled number of overs for the innings is reduced by 5 or more overs after the bet was placed.
(b) 2. In Twenty20 matches Player Wickets bets will be void if the scheduled number of overs for the Innings is reduced by 3 or more overs after the bet was placed and the team is not All Out and has not reached a target to win the match.
(c) 3. Wickets taken in a super over do not count.
(d) 4. In First Class/Test matches the market refers only to wickets taken in the first innings unless specified.
29.69. Futures/Outrights
Unless stated otherwise, all bets will stand regardless of postponements unless the official sporting governing body declares that the tournament/competition has been cancelled with no official winner, in which case bets will be void.
29.70. Substitutes
(a) Big Bash X-Factor Substitutes – If a player is named in the starting XI and is subsequently substituted off, all bets on that player will be void.
(b) Big Bash X Factor Substitutes – If a player is not named in the starting XI, however is subsequently substituted into the match, all bets on that player will stand.
(c) Concussion Substitutes – If a player is substituted in or out of the match at any time as a concussion replacement, all bets will stand on both the player that is substituted out of the match & also the player that has been substituted into the match.
30 Cycling
30.1. Cycling bets are settled as per the official classification listing at the time of the podium presentation. Any overturned decisions are not recognised for betting purposes.
30.2. Outright markets are conducted on an “All-In” basis. No refunds will be given for non-starters. This will include any Group Betting where the number of competitors is 9 or more.
30.3. For any Head to Head bets, both cyclists must cross the starting line for bets to stand.
30.4. For any Head to Head bets, if a cyclist retires, the other cyclist who finishes the race is deemed the winner. If both cyclists retire, whoever retired second is deemed the winner. If this cannot be determined all bets are void.
30.5. For Team Matchups, all nominated riders of a team must start the event for bets to stand.
31 Darts
31.1. At least 3 legs must be played or bets will be void unless otherwise specified.
Golf
32.1. Bets are refunded for any player that does not tee off in any tournament.
32.2. All Tournament Betting includes any playoff holes.
32.3. For the Place portion of Each Way bets and other placing bets (i.e. Top 10), the dead heat rule will apply for players tied for the bottom position.
32.4. When a tournament is shortened, wagers will be settled on the official result regardless of the number of rounds played. If any bets have been placed at the conclusion of a day’s play in a tournament where there is no further play, those bets will be void and refunded.
32.5. If a tournament is officially abandoned or not completed within 3 days of commencement, all wagers are void unless a result has already been reached.
32.6. In all Tournament Group Betting and Tournament Head to Head markets (i.e. Tournament Head to Heads, Nationality, Tournament Group and Trio Betting), all players must complete 36 holes for bets to stand. Playoffs are excluded for betting purposes. All players must complete 18 holes for Round Match betting (i.e. Matchups, 2 & 3 Balls).
32.7. In any group market, the winner is the player who completes the most holes, and if the players have completed the same number of holes, the player with the lowest score is deemed the winner.
32.8. For any market featuring a player to lead at the end of round, that round must reach completion for bets to stand.
32.9. In any Make/Miss the Cut market, the player must complete at least 36 holes for bets to stand.
32.10. A player is deemed to have made the Cut, if the player is eligible to play the round after the Cut is made even if the player chooses not to play on.
32.11. For top x markets, all bets are paid after the completion of the nominated regulation holes. i.e. if 6 players make a playoff, all 6 players get paid at 5/6 of the face value of the ticket for the purposes of top 5 betting.
32.12. A player is not deemed to have completed the holes played in a round if they are not awarded a score for the round completed. If they are disqualified but still receive an official score, the round is deemed complete.
33 Gridiron (NFL)
33.1. All bets are paid on the official final score, which includes any overtime that is played unless otherwise specified.
33.2. All matches must run to the completion of the designated normal time period, in order for bets to stand.
33.3. If a game is abandoned, postponed to another date, the game must resume within 24 hours otherwise single bets are void and wagers will be refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.
34 Handball
34.1. All bets are paid on the result from the official governing body. Match must run to completion for bets to stand otherwise all bets will be refunded.
35 Ice Hockey
35.1. For all NHL matches, all Match Winner, Line and Totals markets include any overtime and shootout. If a shootout takes place to decide the outcome of a match, only one goal will be awarded to the winning team. The only market to be resulted at the conclusion of normal time is the Regulation Winner market.
35.2. All matches must run to the completion of the designated normal time period in order for bets to stand.
35.3. If a game is abandoned, postponed to another date, the game must resume within 24 hours otherwise single bets are void and wagers will be refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.
36 Mixed Martial Arts
36.1. Where a match is abandoned or postponed, the bout must be fought within 3 days of the original scheduled date for wagers to stand. Once the 3 days have expired, all single wagers are void and refunded. Affected multiple wagers will be recalculated excluding that leg. The exception to this rule will be if the bet was placed when the fight was still in the ‘unconfirmed fights’ list in which case the bets will stand until the date in the comment on the specific event expires.
36.2. All wagers on either fighter to win will be decided by the judges’ decision, which includes points, technical knockout (TKO), knock out (KO) or disqualification.
36.3. If a price is offered for the Draw, in the event of a Draw all wagers on either boxer to win will all be losing bets, and the Draw will be the winning option. If there is a “technical draw” determined by the referee due to an accidental cut or similar, then the bout is deemed a no contest and all wagers will be refunded. If there is no draw listed in the betting then dead heat rules apply, and all bets are paid as half face value.
36.4. In “Pick the Round” betting, if a fighter fails to answer the bell, the fight will be deemed to have ended in the previous round.
36.5. If the scheduled number of rounds is changed, then all wagers are void and refunded.
36.6. The official stopping of a round before the sounding of the bell does not constitute a full round. A full round is only considered for wagering purposes to have been completed when the bell sounds signifying the end of the round.
36.7. For all stat based markets and for any official ruling, ufc.com will be the source of all results.
36.8. An Over/Under (total) listed on a fight represents the total number of completed rounds. The halfway point of a round is at exactly two minutes and thirty seconds into a five-minute round. Thus, 2 and a half rounds would be two minutes and thirty seconds of the 3rd round.
37 Motor Racing
37.1. All bets placed on Motor Racing are settled as per podium presentation. Any overturned decisions after the podium presentation are not recognised for betting purposes.
37.2. All outright markets are conducted on an “All-In” basis. Therefore, no refunds are paid on any competitor who is a non-starter.
37.3. For Head to Head matchups, both drivers must cross the starting line for bets to stand.
37.4. On Safety Car “Yes/No” markets, a virtual safety car will not count as a Safety Car.
37.5. The Dead Heat rule will apply to first retirement bets, where more than one competitor retires on the same lap number.
38 Netball
38.1. All bets on Match Winner, Line and Totals markets are paid on the official final score, which includes any overtime that is played unless otherwise specified.
38.2. All matches must run to the completion of the designated normal time period, in order for bets to stand.
38.3. All Margin Bets and Half Time/Full Time Doubles are paid on the result at the end of normal time. Extra time is not included.
38.4. If a match finishes in a draw and no extra time is played, all head to head bets are paid under the Dead Heat Rule. i.e. all bets are paid at half face value of the ticket.
38.5. If a game is abandoned, postponed to another date, the game must resume within 24 hours, otherwise single bets are void and wagers will be refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.
39 Rugby League
39.1. Payouts are based on the official declared result.
39.2. Full Time markets include any extra time.
39.3. Normal Time markets do not include any extra time.
39.4. Second Half markets do not include any extra time.
39.5. Dead heat rules apply to any head to head bet that doesn’t offer a draw or equivalent option.
39.6. When a match is abandoned or postponed and played within 7 days of the original scheduled date, all bets stand. Once the 7 days have expired, all single bets that have not already reached a conclusion are void and wagers will be void. Any multi bet will be recalculated to exclude that leg.
39.7. For Time of First/Last Try Markets, payouts are based on the official clock.
39.8. All Try Scorer bets are based on who is recorded as the try scorer on the official NRL site. Even in the event of a Penalty Try if a player is awarded the try, they will be credited with the try for betting purposes. If no player is credited with a try, and only deemed a” Penalty Try” then this try is not counted in any player try scoring markets.
39.9. Any bet on a player is refunded if they are not in the squad of 17.
39.10. All bets stand regardless of venue change.
39.11. Any bets placed on the ‘Most Losses’ market, are paid on the team which losses the most games throughout the season. Points deducted because of breaches of rules or regulations are excluded for resulting purposes.
In the event of more than one team having the same number of losses, the position will be determined by “For and Against” as published by the governing body.
39.12. All bets placed on the Top-NSW and Top Non-NSW markets include any finals action. If more than one team gets eliminated in the same week of the finals then Dead Heat Rules Apply.
39.13. All bets placed on the Halfway leader market are decided at the halfway point of the season, unless a specific round is nominated. If two or more teams are on the same amount of competition points, the team with the best for and against are deemed the winner of this market.
40 Rugby Union
40.1. Payouts are based on the official declared result, including the end of any additional extra time. If the result of a match is a Draw after extra time, Dead Heat rules apply for Head to Head markets. Conditions do apply to some specific markets, namely with a Draw as any option. HT/FT Doubles and all Margin Bet types are resulted at the end of normal time, excluding any extra time played. A price for the Draw will always be included in Margin Betting.
40.2. When a match is abandoned or postponed and played within 7 days of the original scheduled date, all bets stand. Once the 7 days have expired, all single bets that have not already reached a conclusion are void and wagers will be void. Any MultiBet will be recalculated to exclude that leg.
40.3. If a match does not commence or is cancelled prior to the conclusion of the 1st half, all bets are VOID regardless of the official result. If a match is abandoned in the second half, the match result is paid and all other markets are void unless there has been an unconditional outcome reached.
40.4. Any bets placed on the ‘Most Losses’ market, are paid on the team which losses the most games throughout the season. Points deducted because of breaches of rules or regulations are excluded for resulting purposes. In the event of more than one team having the same number of losses the position will be determined by “For and Against” as published by the governing body.
40.5. For Time of First/Last Try Markets, payouts are based on the official clock.
40.6. Any bet on a player is refunded if they are not in the squad of 22.
40.7. In the case of a Penalty Try being the First Try – all First Try Scorer bets carry over to the 2nd Try. If a Penalty Try is the Last Try, all Last Scorer bets pay on the 2nd last Try Scorer.
40.8. All bets stand regardless of venue change.
40.9. For Six Nations betting, the grand slam refers to a victory against all other teams in the competition. The Triple Crown refers to one of England, Scotland, Ireland or Wales defeating the three other teams in the market. Draws are not considered victories.
40.10. For the purposes of determining the outcome of any Try Conversion market, a penalty try will not be considered if 7 points are automatically awarded (no conversion attempt). In this case, the outcome of any Try Conversion market will be determined based on the occurrence of the next 5 point try scored where a conversion attempt is made.
41 Snooker
41.1. For bets to stand both players must start the match and the match must run to completion.
42 Soccer
42.1. All bets are paid on the result at the end of normal time. This includes any injury time added by the referee. Extra time and penalty shootouts do not count in determining the final result of any match where a Draw price is quoted.
42.2. For some matches, a ‘To Qualify/Progress or Tournament Winner’ market may be available. For these markets, no Draw price is quoted therefore the result is paid at the conclusion of the match whether that be in normal time, extra time or after a shootout.
42.3. All exotic markets unless specified are always paid at the conclusion of normal time (including injury time).
42.4. When a match is abandoned or postponed and played within 2 days of the original scheduled date, all bets stand. Once the 2 days have expired, all single bets that have not already reached a conclusion are void and wagers will be void. Any MultiBet will be recalculated to exclude that leg.
42.5. In the event a match does not run for 45-minute halves (plus injury time) all bets on the match are void, unless the length of the halves is known well in advance of betting and the odds are priced accordingly.
42.6. For all “First Goal Scorer” markets, “To Score A Goal” markets, etc. – if no goals are scored all bets are deemed losers.
42.7. For the purposes of First Goal Scorer/ Any Time Goal scorer markets etc, an Own Goal is ignored for these markets. In the case of” First Goal Scorer” all bets carry over to the second goal scorer. In the event there are no further goals scored all bets are deemed losers. For all other player-based goal scorer markets any own goal scored is ignored.
43 Surfing
43.1. All bets stand regardless of the length of any delay or change of venue.
43.2. All outright markets are based on an ‘All-In’ basis. No refunds will be given for non-starters.
43.3. For each-way betting, dead heat rules apply for surfers knocked out in the semi-final stage.
43.4. For Heat Betting, all surfers in that heat must enter the water for bets to stand.
44 Swimming
44.1. Betting on the winner of an event is offered on an “All-In” basis. No refunds will be given for non-starters or for competitors who retire or are disqualified mid-meet.
44.2. All bets will be paid on the official result as per the podium presentation. However, if a protest occurs and the official results change inside of 24 hours, then the event will be re-settled. No doping cases will be considered and as such, the result available 24 hours after the event will be deemed binding regardless of further protests or changes to the official result.
44.3. A participant that is disqualified due to an infringement (e.g. False Start) will be deemed to have taken part in the event.
45 Tennis
45.1. A match is deemed to have started with the first serve of the match. Tennis outright bets are accepted” all in” and if a player withdraws before or during a tournament the bet stands.
45.2. In the event of a match not taking place or if a player is given a walk over, bets on this match are void.
45.3. In the event of a change in the number of sets to be played, match bets, first set market bets will stand, all other markets will be void.
45.4. If a player withdraws or is disqualified after the first set has been completed, the player progressing to the next round or who is awarded the match by the umpire will be considered the winner and all head to head wagers will be paid as such. If the first set has not been completed, all match bets will be void.
45.5. If a match does not run to conclusion, any markets (except for match betting) that are not unconditionally determined will be void.
45.6. For any wager on handicap or total games, the match must run to conclusion or bets will be void, except if the result of either option is already determined.
45.7. All bets on the ‘Set Betting’ market are void if the match does not run to completion. Except if there is no possible chance of the bet being successful. i.e. Back player X to win 2-0 and already lost first set prior to retiring.
45.8. 1st Set Score and 1st Set Winner bets are finalised upon completion of the first set regardless if the remainder of the match runs to completion.
45.9. For the avoidance of doubt, it is possible for a player to lose the match but cover a minus handicap. i.e. Player A is -1.5 – if they lose the match 67, 60, 67 they will still cover the minus handicap.
45.10. If a player retires and no tie break already played, then the market is void. If a tie break has already been played, the market is paid as yes.
45.11. If a retirement occurs before the completion of the 2nd set in a best of 3 set match, or before the completion of the 4th set in a best of 5 set match, bets on the ‘Number of Sets’ market are void. If a retirement occurs after the completion of the 2nd set in a best of 3 set match, the ‘Number of Sets’ market will be resulted as a 3-set match. If a retirement occurs after the completion of the 4th set in a best of 5 set match, the ‘Number of Sets’ market will be resulted as a 5-set match.
46 Same Game Multi
The following details the rules under which all singles and same game multi (SGM) BetBuilder bets will be settled.
A BetBuilder SGM bet is the aggregate bet comprised of all constituent selections. Any reference to a ‘bet’ within this document refers to the entire contents of a BetBuilder betslip. Any reference to a ‘selection’ refers to one selection within the related bet.
AFL
1. SELECTION AND BET RESULTS
All AFL SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where the game finishes in a draw, whether the final result has been determined with or without extra time, and even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a quarter or half finishes scoreless, then goal or point-scoring selections such as First or Last Goalscorer for that period will be settled as losers.
2. EXTRA TIME
All AFL matches will be settled on the official declared result including any extra time.
3. SECOND HALF / FOURTH QUARTER MARKETS
All second half and fourth quarter market selections do include extra time if it occurs. For example, a total second half points selection would include the points scored in both the second half and extra time.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player takes to the field of play as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the field of play during a match, selections specific to that player will be void. For instance, a selection on a certain player to kick a goal in the second half would be active (and therefore settled as a loser) if that player played the first two minutes of a match, was injured, and did not return to the game, regardless of having never been on the field during the second half. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or interchange/emergencies) and never took the field, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
A. SGMs will be void if they include at least one selection involving a player who has not yet entered the field of play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
B. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to kick a goal, in a game where the required points have been reached and the player did kick a goal before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first goal-scorer selection, in a game where a different player kicked the first goal and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
Basketball
1. SELECTION AND BET RESULTS
All basketball SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where it is a draw after overtime (or normal time if no overtime is to be played), even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. This will not be relevant to NBA or NBL matches as they play repeated overtime periods until a team wins, but may be applicable to other basketball leagues or competitions as per their individual competition rules. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not.
2. OVERTIME
All basketball matches will be settled on the official declared result including any overtime.
3. SECOND HALF / FOURTH QUARTER MARKETS
All second half and fourth quarter market selections do include overtime periods if they occur. For example, a total second half points selection would include the points scored in both the second half and any overtime periods played.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player enters the court as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the court during a match, selections specific to that player will be void. For instance, a selection on a certain player to score 10.5+ points in the second half would be active (and therefore settled as a loser) if that player played the first two minutes of a match, was injured, and did not return to the game, regardless of having never been on the court during the second half. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or bench) and never took to the court, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
A. SGMs will be void if they include at least one selection involving a player who has not yet entered the court as an active player. The rules outlined below are all applied subject to and subsequent to the application of this rule.
B. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to score 10.5+ points, in a game where the required points have been reached and the player did score more than 10 points before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
C. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first player to score selection, in a game where a different player scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
D. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
Baseball
1. SELECTION AND BET RESULTS
All baseball SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser.
For instance, selections on a team to win a match where the game finishes in a tie or draw, whether the final result has been determined with or without extra innings, and even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. This will not be relevant to MLB as extra innings are played until a team wins, but may be applicable to other baseball leagues or competitions as per their individual competition rules. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not.
If one or more selections in any bet are resulted as void due to the player(s) in question not participating in a game (as per section 4), the entire bet will be resulted as void. Selections voided for other reasons (typically game abandonment or postponements) will be resulted according to the rules outlined in sections 7 and 8 of this document.
2. EXTRA INNINGS
All baseball matches will be settled on the official declared result including any extra innings. All team and player statistics accrued during extra innings are included for the purposes of bet settlement.
3. LISTED / DESIGNATED / NAMED PITCHERS
BetBuilder baseball bets do not include and are not reliant on listed/designated/named pitchers. If either or both originally announced starting pitchers in a game are scratched or replaced by other pitchers, prior to the match commencing and after any bets have been placed, those bets will stand. Where pitchers may have been listed in or relative to the display of any selections, these will be treated as indicative only, and will not affect or prevent the application of this rule. Selections specifically involving a pitcher who does not play (and therefore bets including those selections) will still be voided as per the rules for player-specific markets in section 4.
4. PLAYER-SPECIFIC MARKETS
If a player does not participate in a match, selections specific to that player (and therefore the entire bet) will be void. This rule is applied as follows:
A. Selections on hitting / batting markets will be active if the player in question gets at least one plate appearance. If the player does not appear at the plate, these selections will be treated as void.
B. Selections on base stealing markets will be active if the player in question enters the game at any point. This includes making a plate appearance but also playing as a fielder, defensive substitute, pinch-runner, and so on. If the player does not enter the game in any such capacity at any point, these selections will be treated as void.
C. Selections on pitching markets will be active if the player in question throws at least one pitch in the game. If the player does not do so, these selections will be treated as void.
Player selections will be considered active or void per the rules above, regardless of whether a selection may reference a specific period of a match. For instance, a selection on a certain player to get 1+ hits in the first 5 innings of a match would be active (and therefore settled as a loser) if that player only entered the game as a substitute after the 5th inning, and made his plate appearance(s) from that point. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or bench) and thus did not make any plate appearances, the selection and therefore bet would be void.
5. 7 INNINGS GAMES / DOUBLE HEADERS
Where baseball games have been originally scheduled prior to commencement to be played for fewer than 9 innings (e.g. 7 innings games for MLB double headers), matches will be settled as normal in accordance with the rules outlined in this document (i.e. treated as regular rather than reduced-innings matches).
6. POSTPONED AND INCOMPLETE MATCHES
If a game does not commence on the scheduled calendar day of the officially listed start time (local stadium time), all bets on the match will be void.
If a game is suspended after it has commenced, and is then resumed within 36 hours (inclusive) of the original start time, all bets will stand.
If a game is suspended after it has commenced, and is resumed more than 36 hours after the original start time or not at all, it will be treated as an abandoned game and settled under the rules in sections 7 and 8 (all bets will be void apart from those which have already been irrevocably determined). This rule does not apply to playoff games; in the case of a suspended playoff or postseason tournament game, all bets will stand through any case of suspension, until the game is officially completed as per the relevant league/organisation.
7. REDUCED-INNINGS MATCHES
Where baseball games are shortened after the match has commenced (e.g. innings reduced due to bad weather), they will be settled according to the following rules:
A. Bets will be void if they include at least one selection involving a player who does not participate in the game, as per the rules outlined in section 4. The rules outlined below are all applied subject to and subsequent to the application of this rule.
B. If every selection within a bet on the game is already a winner where the fact of reduced innings had no impact on the outcome of each selection, the bet in its entirety will be treated as a winner. For example, a 2-leg bet containing an over total runs selection and a certain player to hit a home run, in a game where the required runs total had been reached and the player did hit a home run, and where the match was played with reduced innings, will be treated as a winner. In this case, the game being played with reduced innings had no impact on either selection. The same would not apply to an under total runs selection where a game is shortened while the total score is still under the chosen number, as the reduced innings would impact that outcome.
C. If a single selection of a bet has lost and a match is then shortened, the bet will be treated as a loser, where regardless of the fact of reduced innings, the selection(s) in question had been irrevocably concluded. For example, a bet including a first team to score selection, in a game where the other team scored first and the match was subsequently then played with reduced innings, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently shortened or not.
D. If there are no losing selections within a bet and at least one void selection on a match where innings are reduced after commencement, the bet will be treated as void. This rule applies where one or more selections are effectively undecided after the reduced number of innings have been completed, and may still have won or lost if the full amount of innings had been completed as scheduled. For example, a bet including an over total runs selection, in a shortened game concluded while the total runs are still below the required amount, will be treated as void. In this case, the total runs selection was still undecided and may have won or lost but for the shortening of the match, so the selection and therefore bet will be voided.
E. The only exception to the rules above is the Match Winner / Money Line / Head-to-Head market result. This will be settled according to the official league result of the match – if a game with reduced innings still ends in an official win/loss result per the relevant league, the Match Winner market will be settled as such.
Matches concluded after 8.5 innings (where the home team is ahead after 8.5 innings and the match is ended there) are not treated as shortened matches. They will be settled as per normal settlement rules and not by the rules presented in this section for matches with reduced innings. This also applies to games scheduled to be 7 innings which finish after 6.5 innings with the home team ahead.
8. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the scheduled calendar day rule for postponed matches as described in section 6.
If a game is abandoned after commencing, but still ends with an official win/loss result per the relevant league/organisation, it will be settled under the rules in section 7 for reduced innings matches. This will include the settling of that official result under subsection 7.F
If a game is abandoned after commencing and is not designated with an official win/loss result by the relevant league/organisation, it will be settled as per the rules in section 7 for reduced innings matches, but the Match Winner / Money Line / Head-to-Head market result will be settled as void.
9. VENUE CHANGES
If the venue of a match is changed from the one originally scheduled, bets will stand if the original home and away teams remain designated as such. If the venue is changed and the home and away team designations are reversed, bets placed under the original home/away listing will be void.
Cricket
1. SELECTION AND BET RESULTS
All cricket SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where the game finishes in a tie or draw, regardless of whether the final result has been determined with or without extra innings or Super Overs, and even where the tie or draw may not have been offered through BetBuilder, will be settled as losers. Similarly, ‘Team to hit most sixes’ selections where neither team hits a six will be settled as losers, regardless of whether a ‘Neither team will hit a six’ selection was available as an alternate selection or not.
If an innings finishes without any wickets being taken, then wicket-taking selections such as ‘First wicket-taker’ for that innings will be settled as losers. ‘Dead heat’ results such as ‘Player to top-score for his/her team’, where the highest score on the team was jointly reached by two more or players, will likewise be settled as losers.
2. EXTRA INNINGS / SUPER OVERS / ONE-OVER ELIMINATORS
BetBuilder bets placed on cricket matches are not inclusive of any extra innings, Super Overs, One-Over Eliminators, or equivalent methods for determining winners of tied matches. Match winner selections, along with all other markets, will be settled inclusive only of the regular match innings (i.e. 20 overs per team for Twenty20 games – if a match is tied and goes to a Super Over, the match will be settled as a tie, regardless of the outcome of the Super Over).
3. REDUCED / LIMITED OVERS
Any reduced amount of play in a cricket match (one ball or more), due to weather or any other causes, will cause all currently active betslips to be voided. For the purposes of this rule, an active betslip is one that has not already achieved a settlement status at the time of the confirmation of reduced overs, as per the same parameters in Section 6 of this document relating to betslips in abandoned matches.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player participates as an active player at any point of the relevant match, regardless of whether the selection in question references a specific phase of the match (i.e. batting/fielding/bowling) that the player may not have participated in. If a player never participates in the match at any point as an active player, selections specific to that player (and therefore the entire bet as per Section 1) will be void. For instance, a selection on a certain player to hit a six or take a wicket would be active (and therefore settled as a loser) if that player only participated in the game as a substitute fielder, and did not bat or bowl in the match. However, if that player was injured shortly before the game commenced, was withdrawn from the team and never took the field, or was an unused substitute, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
Matches where the start date/time has been altered well in advance (e.g. to ease fixture congestion) may not be classified as postponed, at Sportcast’s discretion. Decisions made in this regard will be communicated to all clients by Sportcast in a timely fashion.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
A. SGMs will be void if they include at least one selection involving a player who has not yet entered the match as an active player. The rules outlined below are all applied subject to and subsequent to the application of this rule.
B. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total runs selection and a certain player to hit a six, where that runs total has been reached and the player in question did hit a six before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total runs selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
C. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a team to win the toss selection, where the other team won it and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
D. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total runs selection, in a game abandoned while the total runs are still below the required amount, will be treated as void. In this case, the total runs selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
F. As per Section 3 of the document, the parameters for betslips in abandoned matches also apply to matches where total overs are reduced. As such, at the time of confirmation of the reduction, bets where every selection has already won or at least one selection has irrevocably lost will be resulted as winners or losers respectively, and all other bets will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
A. Retired batsman – in the event of a batsman retiring for any reason, all relevant batting markets for the batsman will be settled on his or her runs scored at the time of their retirement (as if they had been dismissed by the fielding team).
B. Total team runs – all team total run markets stand regardless of the outcome of the toss. For example, in a Twenty20 match, ‘Team A to score 150+ runs’ is settled (as a loser) even when Team B bats first and scores a total of 140 runs.
C. Who will be top scorer/bat for their team/in the match? – As per Section 1, any ties or dead heats in these markets will be settled as losing selections. If an unquoted/unpriced player is the top scorer, all selections in these markets will be settled as losers.
D. Who will take a wicket? – These markets concern bowlers taking wickets. Run outs will not be classified as wickets for either the relevant bowler or for the player who ran the batsman out. ‘Mankad’ run outs, whereby the bowler runs out the non-striking batsman prior to a delivery, do not count as wickets for the bowler.
F. Who will hit a four/six? – A four or six is any individual ball which the batsman scores four or six runs from, whether via boundaries or by running between the wickets. These runs must be attributed to the batsman (i.e. extras are not included).
G. A hat-trick to be taken in a match – A hat-trick is defined as a bowler successfully dismissing three batsmen with consecutive deliveries (with run outs not counting as dismissals for this purpose). The deliveries may be separated across different overs from the same bowler (e.g. wickets on the 5th and 6th balls of a bowler’s over, and another on the 1st ball of his very next over), but must be three consecutive deliveries by the same player.
8. SPECIFIC MARKET RULINGS
A. Retired batsman – in the event of a batsman retiring for any reason, all relevant batting markets for the batsman will be settled on his or her runs scored at the time of their retirement (as if they had been dismissed by the fielding team).
B. Total team runs – all team total run markets stand regardless of the outcome of the toss. For example, in a Twenty20 match, ‘Team A to score 150+ runs’ is settled (as a loser) even when Team B bats first and scores a total of 140 runs.
C. Who will be top scorer/bat for their team/in the match? – As per Section 1, any ties or dead heats in these markets will be settled as losing selections. If an unquoted/unpriced player is the top scorer, all selections in these markets will be settled as losers.
D. Who will take a wicket? – These markets concern bowlers taking wickets. Run outs will not be classified as wickets for either the relevant bowler or for the player who ran the batsman out. ‘Mankad’ run outs, whereby the bowler runs out the non-striking batsman prior to a delivery, do not count as wickets for the bowler.
F. Who will hit a four/six? – A four or six is any individual ball which the batsman scores four or six runs from, whether via boundaries or by running between the wickets. These runs must be attributed to the batsman (i.e. extras are not included).
G. A hat-trick to be taken in a match – A hat-trick is defined as a bowler successfully dismissing three batsmen with consecutive deliveries (with run outs not counting as dismissals for this purpose). The deliveries may be separated across different overs from the same bowler (e.g. wickets on the 5th and 6th balls of a bowler’s over, and another on the 1st ball of his very next over), but must be three consecutive deliveries by the same player.
Ice Hockey
1. SELECTION AND BET RESULTS
All ice hockey SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where it is a draw after overtime (or normal time if no overtime is to be played), even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. This will not be relevant to NHL matches as they advance to shootouts after a tied overtime period (regular season) or play open-ended sudden death overtime (playoffs), but may be applicable to other ice hockey leagues or competitions as per their individual competition rules. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a period finishes scoreless, then goalscoring selections such as First or Last Goalscorer for that period will be settled as losers.
2. OVERTIME / SHOOTOUTS
All ice hockey matches will be settled on the official declared result including any overtime and shootouts. Goals scored in shootouts are disregarded for settlement purposes. The goal assigned to the score of a winning team after a shootout (e.g. the only goal in a game that finishes 0-0 after overtime and therefore 1-0 after the shootout) counts for the purposes of total game score and total team goal selections, but is not assigned to a player and does not count towards the settlement of any player scoring markets.
3. THIRD PERIOD MARKETS
All third period market selections do include overtime and the resultant goal from shootouts if they occur. For example, a total third period goals selection would include the goals scored in both the third period and the winning goal from either overtime or resulting from the shootout.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player takes to the rink as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the rink during a match, selections specific to that player will be void. For instance, a selection on a certain player to score in the third period would be active (and therefore settled as a loser) if that player played the first two minutes of a match, was injured, and did not return to the game, regardless of having never been on the ice during the third period. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or bench) and never took the ice, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
A. SGMs will be void if they include at least one selection involving a player who has not yet entered the rink as an active player. The rules outlined below are all applied subject to and subsequent to the application of this rule.
B. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total goals selection and a certain player to score, in a game where the required goals have been reached and the player did score before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total goals selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
C. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
E. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total goals selection, in a game abandoned while the total goals are still below the required amount, will be treated as void. In this case, the total goals selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
NCAAF
1. SELECTION AND BET RESULTS
All NCAAF SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser.
For instance, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a quarter, half or match finishes scoreless, then touchdown or point-scoring selections for that period (e.g. Player to Score a 1st Half Touchdown) will be settled as losers.
If one more selections in any bet are resulted as void due to the player(s) in question not participating in a game (as per section 4), the entire bet will be resulted as void. Selections voided for other reasons (typically game abandonment or postponement) will be resulted according to the rules outlined in section 6.
2. OVERTIME
All NCAAF matches will be settled on the official declared result including any overtime.
3. SECOND HALF / FOURTH QUARTER MARKETS
All second half and fourth quarter market selections do include overtime if it occurs. For example, a total second half points selection would include the points scored in both the second half and overtime.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player participates in at least one play at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player does not participate in a single play during a match, selections specific to that player will be void. For instance, a selection on a certain player to score a touchdown in the second half would be active (and therefore settled as a loser) if that player participated in the first play of the match, was injured, and did not return to the game, regardless of having never been on the field during the second half. However, if that player was injured shortly before the game commenced and did not participate in any plays whatsoever, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
If a match is postponed or incomplete, all bets will stand if the game is subsequently resumed or played within the same scheduling week of the NCAAF schedule as the originally scheduled start time. All bets placed on games which are postponed and commence outside their originally designated scheduling week will be void, and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the same scheduling week rule for postponed matches as described above. If it is halted during play, and then resumed and completed during the same scheduling week, all bets will stand also as per section 5. If a game is halted after commencing but prior to completion, and it is not resumed and completed within the same scheduling week, the following rules apply:
A. SGMs will be void if they include at least one selection involving a player who has not yet been on the field for at least one play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
B. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to score a touchdown, in a game where the required points have been reached and the player did score a touchdown before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
C. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
D. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided
NFL
1. SELECTION AND BET RESULTS
All NFL SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser.
For instance, selections on a team to win a match where it is a tie after overtime, even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a quarter, half or match finishes scoreless, then touchdown or point-scoring selections for that period (e.g. Player to Score a 1st Half Touchdown) will be settled as losers.
If one more selections in any bet are resulted as void due to the player(s) in question not participating in a game (as per section 4), the entire bet will be resulted as void. Selections voided for other reasons (typically game abandonment or postponement) will be resulted according to the rules outlined in section 6 of this document.
2. OVERTIME
All NFL matches will be settled on the official declared result including any overtime.
3. SECOND HALF / FOURTH QUARTER MARKETS
All second half and fourth quarter market selections do include overtime if it occurs. For example, a total second half points selection would include the points scored in both the second half and overtime.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player participates in at least one play at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player does not participate in a single play during a match, selections specific to that player will be void. For instance, a selection on a certain player to score a touchdown in the second half would be active (and therefore settled as a loser) if that player participated in the first play of the match, was injured, and did not return to the game, regardless of having never been on the field during the second half. However, if that player was injured shortly before the game commenced and did not participate in any plays whatsoever, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
If a match is postponed or incomplete, all bets will stand if the game is subsequently resumed or played within the same scheduling week of the NFL schedule (Thursday – Wednesday local stadium time) as the originally scheduled start time. All bets placed on games which are postponed and commence outside their originally designated scheduling week will be void, and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the same scheduling week rule for postponed matches as described above. If it is halted during play, and then resumed and completed during the same scheduling week, all bets will stand also as per section 5. If a game is halted after commencing but prior to completion, and it is not resumed and completed within the same scheduling week, the following rules apply:
A. SGMs will be void if they include at least one selection involving a player who has not yet been on the field for at least one play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
B. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to score a touchdown, in a game where the required points have been reached and the player did score a touchdown before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
C. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
D. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
Rugby League
1. SELECTION AND BET RESULTS
All rugby league SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where the game finishes in a draw, whether the final result has been determined with or without extra time, and even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a half or match finishes scoreless, then goal or point-scoring selections such as First or Last Tryscorer for that period will be settled as losers.
2. EXTRA TIME
All rugby league matches will be settled on the official declared result including any extra time.
3. SECOND HALF MARKETS
All second half market selections do include extra time if it occurs. For example, a total second half points selection would include the points scored in both the second half and extra time.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player takes to the field of play as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the field of play during a match, selections specific to that player will be void. For instance, a selection on a certain player to score in the second half would be active (and therefore settled as a loser) if that player played the first two minutes of a match, was injured, and did not return to the game, regardless of having never been on the field during the second half. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or substitutes) and never took the field, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
A. SGMs will be void if they include at least one selection involving a player who has not yet entered the field of play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
B. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to score a try, in a game where the required points have been reached and the player did score a try before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
C. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
D. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided
Rugby Union
1. SELECTION AND BET RESULTS
All rugby union SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where the game finishes in a draw, whether the final result has been determined with or without extra time, and even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a half or match finishes scoreless, then goal or point-scoring selections such as First or Last Tryscorer for that period will be settled as losers.
2. EXTRA TIME
All rugby union matches will be settled on the official declared result including any extra time.
3. SECOND HALF MARKETS
All second half market selections do include extra time if it occurs. For example, a total second half points selection would include the points scored in both the second half and extra time.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player takes to the field of play as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the field of play during a match, selections specific to that player will be void. For instance, a selection on a certain player to score in the second half would be active (and therefore settled as a loser) if that player played the first two minutes of a match, was injured, and did not return to the game, regardless of having never been on the field during the second half. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or substitutes) and never took the field, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
A. SGMs will be void if they include at least one selection involving a player who has not yet entered the field of play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
B. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to score a try, in a game where the required points have been reached and the player did score a try before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
C. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
D. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided
Soccer
1. SELECTION AND BET RESULTS
All soccer SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, a ‘Team A to win in extra time’ selection in a match that did not advance to extra time would be settled as a loser, as would a ‘Team to get most corners’ selection where both teams record the same number of corners. If a half, full match or relevant period of a match finishes scoreless, then goal-scoring selections such as ‘First player to score’ for that period will be settled as losers.
2. EXTRA TIME / PENALTIES
BetBuilder bets placed on soccer apply exclusively to the 90 minutes of regulation time plus injury time, unless it is explicitly stated the bet applies to extra time and/or penalties. Where such wording does exist, it will be applied on a selection-by-selection basis; that is, the remaining selections of the bet will be settled on the regulation plus injury time result. In the absence of such wording, bets will be settled on the match result after the 90 minutes of regulation time plus injury time. As such, a match tied after regulation and injury time, where one team goes on to win in either extra time or penalties, will be settled with the match result of a draw. Match officials determine whether the full 90 minutes and injury time is to be played or has been played.
3. DETERMINATION OF RESULTS / MATCH EVENTS
All markets will be settled on the result and events of a match as per the most authoritative immediately available sources. Resettling of markets may be undertaken at Punt123’s discretion where those sources contained errors that were later amended, but substantive retrospective changes to match results, such as dubious goals panels or results being reversed or overturned due to ineligible players, will not alter settlement of BetBuilder markets.
4. PLAYER-SPECIFIC MARKETS
If a player never enters the field of play during a match as an active player (i.e. a member of the starting eleven, or a substitute brought onto the pitch), selections specific to that player, and therefore the entire bet as per section 1, will be void. This rule refers to any player-related markets involving goals, cards, or any other individual statistics, and is supplemented by the period-related player selection rules in section 5.
5. BET PERIOD RULES
The periods below (1 – 6) are sections of matches that can be selected in conjunction with the markets listed in section 9. They are settled as per the following parameters:
A. 90 mins – This refers to the 90 regulation minutes of a match, plus injury time. Match officials determine whether the full 90 minutes and injury time is to be played or has been played. Any event occurring before the official start of the match, during the half time break (any time after the whistle for half time and before the start of the second half) or after the final whistle do not count.
B. 1st 10 mins - This refers to the first 10 minutes of the match (00:00 to 09:59). Corners, penalties or free kicks awarded in this period but not taken until after 10:00 will not count. Any event that occurs after 10:00 or later within the match will not count. Any event occurring before the official start of the match does not count.
C. 1st half - This refers to the first half of the match only, including any injury time minutes played within it. Any event occurring before the official start of the match or during the half time break (any time after the whistle for half time) will not count.
D. 2nd half - This refers to the second half of the match only, including any injury time minutes played within it. Any event occurring before the second half (first half or during the half time break) or after the final whistle will not count.
E. Each half - This refers to an event happening in both halves of the match. If the chosen event happens in neither half, or within only one half of the match, this will be deemed a losing selection. Any event occurring before the official start of the match or during the half time break (any time after the whistle for half time and before the start of the second half) or after the final whistle will not count. a. ‘Each half’ player-related selections will stand if the player participates in any part of the first half of the match. If the player does not participate in the first half, then ‘each half’ player selections will be voided.
F. Either half - This refers to an event happening in one or both halves of the match. If the chosen event does not happen within the match this will be deemed a losing selection. Any event occurring before the official start of the match, during the half time break (any time after the whistle for half time and before the start of the second half) or after the final whistle will not count.
a. ‘Either half’ player-related selections will stand if the player participates in the match at any point. For example, a selection on a player to score in either half will be settled as a winner if they score in the first half, but are substituted at half time or earlier, and do not participate in the second half at all. Either half selections on a player who does not participate in the match at all will be voided.
6. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 48 hours (inclusive) of the originally scheduled start time, all bets will stand. All bets placed on games played which commence more than 48 hours past the originally scheduled start time will be void. Once the 48 hours have expired, all bets are void and stakes will be refunded. Matches which have had their start time altered well in advance of their scheduled commencement (e.g. to accommodate live TV or tournament requirements, or to ease fixture congestion) may not be classified at postponed, at Punt123’s discretion. Punt123 will inform all clients in a timely fashion of all instances in which such discretion has been applied.
7. ABANDONED MATCHES
Matches will be deemed as abandoned if they commence, but then do not reach their natural conclusion within 48 hours of the originally scheduled start time. Per section 6, matches where a referee removes the players from the field of play for a period of time, but the remaining minutes of play take place within 48 hours of the original start time, will not be regarded as abandoned.
If a match is abandoned prior to commencement, it falls within the 48-hour rule for postponed matches as described in section 6. If it is abandoned after commencing but before its natural end point, the following rules apply:
A. SGMs will be void if they include at least one selection involving a player who has not yet participated in the match as an active player. The rules outlined below are all applied subject to and subsequent to the application of this rule.
B. If every selection within an SGM on the match is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total goals selection and a certain player to score, in a game where the required goals total had been reached and the player did score before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total goals selection where a match is abandoned while the total goals are still under the chosen number, as the abandonment would impact that outcome.
C. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
D. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total goals selection, in a game abandoned while the total goals are still below the required amount, will be treated as void. In this case, the total goals selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
8. VENUE CHANGES AND NEUTRAL VENUES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
For matches played at a neutral venue, all bets will stand regardless of the order in which the teams are listed, and of whether or not the game is or had been explicitly listed as being played at a neutral venue.
9. SPECIFIC MARKET RULINGS
A. Who will win? – You are betting on the result, i.e. Team A, Draw or Team B.
B. Who will score? – You are betting on whether a nominated player will score a goal. Own goals do not count towards this market.
C. Who will get carded? – You are betting on whether the nominated player will receive a yellow or red card. Only cards shown to players currently on the pitch within the match will count. Cards shown to managers, players on the bench or after the match do not count.
D. How many match/team corners? – You are betting on whether the total number of corners will be above or below the numbers quoted. Only corners that are taken will count. Corners that are indicated as given but subsequently not taken will not count. If a corner is retaken, it will only count as one corner. Corners in extra time do not count towards the total.
E. How many team goals? – You are betting on how many goals a nominated team will score. Own goals committed by the opposing team are included in the settling of this market.
F. How many match/team booking points? - You are betting on whether the total number of booking points is above or below the stated total. Cards issued in extra time do not count towards the total, nor do booking points received before kick-off and/or after the final whistle. Only cards shown to players currently on the pitch will count. Cards shown to managers or substitutes do not count towards the total.
a. Yellow card = 10 & red card = 25 booking points respectively. If a player receives 2 yellow cards and is consequently shown a red card, the player receives a total of 35 booking points.
G. How many match/team cards? – You are betting on whether the total number of cards is above, below or equal to the stated total. Extra time does not count towards the total nor do booking points received before kick-off and/or after the final whistle. Only cards shown to players currently on the pitch will count. Cards shown to managers or substitutes do not count towards the total.
a. Yellow card = 1 & red card = 2 respectively for the purposes of this market. If a player receives 2 yellow cards and is consequently shown a red card, the player receives a total of 3 cards. No player can receive more than 3 cards for settlement purposes. A player receiving a yellow card then a straight red card receives 3 cards for settlement purposes. A straight red on its own counts as 2 cards for settlement purposes.
H. What else will happen/What else will happen to a team? – You are betting on whether a nominated event will occur either in the match or to a selected team respectively, such as:
a. Penalty awarded – Whether a penalty will be taken (and subsequently missed/scored). Penalties awarded but rescinded, for any reason, and subsequently are not taken will not be deemed a winning selection.
b. Penalty missed – Whether a penalty will be missed. This is any penalty taken that does not result in a goal from that kick directly. If a penalty is ordered to be retaken, the original penalty will not count towards any official settlement. Only a completed penalty outcome is applicable. If a penalty rebounds from either the woodwork or the goalkeeper and is touched again before a goal is awarded, this will be deemed as a miss.
c. Penalty scored – Whether a penalty will be scored. This is any penalty taken that results in a goal directly from this kick. If a penalty rebounds from either the woodwork or the goalkeeper and is touched again before a goal is awarded, this will be deemed as a miss. Penalties awarded but rescinded and subsequently not taken will not be deemed a winning selection.
d. 2+ penalties awarded – Whether two, or more, penalties will be taken (and subsequently missed/scored). Penalties awarded but rescinded and subsequently not taken will not be deemed as a penalty awarded.
e. 2+ penalties scored – Whether two, or more, penalties will be scored. Penalties scored but ordered to be retaken, the original penalty will not count.
f. Free kick goal – Whether a free kick will be scored. Any bets involving free kick goals must be scored directly from a free kick. Penalties do not count. The player taking the free kick must be the scorer of the goal.
g. Header goal – Whether a header will be scored over the course of the match. A headed goal is a goal that is classed as coming off the player’s head or shoulder, whether it is intentional or not. Own goals are excluded.
h. Outside box goal – Whether a goal will be scored from outside of the 18-yard box/penalty area. Own goals are excluded. Any other method of goal scored from outside of the penalty area will count, including free kicks.
i. Own goal – Whether an own goal will be scored.
j. Sending off – Whether a player is sent off. Only cards awarded once the player is active in the match will count. Any cards shown after the final whistle do not count. A player to be sent off is settled as a winner for any active player that receives a red card, whether that is a straight red card or because of two yellow cards. If the red card is retracted, by VAR or otherwise, then this will not count as a winning selection.
k. Woodwork – Whether the frame of the goal is hit during active play. Instances where the ball hits the woodwork which result directly in a goal do not count as woodwork being hit.
l. Go to extra time – Whether the match will go to extra time after the 90 minutes, in applicable matches where extra time can be played.
m. Go to penalties – Whether the match will go to penalties/a penalty shootout, in applicable matches where penalties can be played.
n. Team clean sheet – Whether your nominated team will keep a clean sheet. For example, 0-0, 1-0 to your team, 2-0 to your team etc, would be winning outcomes.
o. First/last team to score – Which team will score the first or last goal. Rescinded and/or disallowed goals do not count. If no goals are scored in the match, these markets will be resulted as losers.
p. First/last corners – Which teams will be awarded and subsequently take the first/last corner in the match. If no corners are awarded in the specified period, these markets will be resulted as losers.
q. Most corners – Which team will take the most corners in the match. If the corner count is tied at the end of the match, this selection will be resulted as a loser.
r. First/last cards – Which team will be awarded the last card, yellow or red, in the match. If no cards are awarded in the specified period, these markets will be resulted as losers.
s. Most booking points/most cards – Which team will receive the most booking points or cards in the match. If no cards are awarded in a match, or the booking point/card counts are tied at the end of a match, these markets will be settled as losers.
t. Team woodwork – Whether the frame of the goal is hit by that team during active play. A team woodwork will still count if it is the defending team hitting their own woodwork with the ball. Instances where the ball hits the woodwork which result directly in a goal do not count as woodwork being hit.
I. Which player will score first/last? – You are betting on which player will score the first/last goal within the match.
Own goals do not count. For example, if you have selected a player to score the first goal in the match and the first goal was an own goal, then the bet will be settled on the next goal that is scored. In this same scenario the scorer of the first goal that is not an own goal will be settled as the first goal scorer.
In relation to ‘Which player will score first’, if your player has not participated in the match at the point the first goal is scored, selections will be made void.
In relation to ‘Which player will score last’, If your player has participated in the match before or during the time the last goal is scored, related selections will stand.
If no goals or only own goals have been scored in a match, first and last goal scorer markets will be settled as losers, if the selected player(s) participated in the relevant periods of the match as described above.
J. How many player goals? – You are betting on whether the nominated player will score 1+/2+ or 3+ goals in the match. Own goals are excluded.
K. How will a player score? – You are betting on the method by which the nominated player will score, with the following options available (own goals are excluded for all):
a. Header – the nominated player scores a goal that is classed as coming off the player’s head or shoulder, whether it is intentional or not.
b. Free kick - the nominated player scores a direct free kick for their own team.
c. Outside of the box – the nominated player scores from outside of the 18-yard box/penalty area for their own team. A free kick scored from outside of the box counts as a winning selection.
d. Penalty – the nominated player scores a penalty for their own team. The goal must be scored directly from this penalty. A rebound from a penalty will not be classified as a goal scored by penalty.
L. Who will get carded or sent off? – You are betting on (for the carded element) whether a nominated player will receive a yellow or red card. For the sent off element, you are betting on whether a nominated player will receive a red card. Only cards awarded once the player is active in the match will count. Cards shown to players or officials who do not constitute active on-field players do not count. Any cards shown before kick-off, after the final whistle or during the half time period do not count. A player to be sent off is settled on any active player that receives a red card, whether that is a straight red card or two yellow cards and is therefore subsequently shown a red card.
M. What is the double chance? – You are betting on the match (or specified period) ending in one of the two displayed outcomes. For example, Team A/Draw would require the match (or specified period) to end with either Team A winning or a draw in order to be a winning selection.
N. Who will be ahead at half time / full time? – You are betting on the result of the match at half-time and at full-time. Both need to be correct in order for this to be a winning selection.
O. How will a team win? – You are betting on different markets relating to how a team will win, including:
a. Winning margin – By what margin the nominated team will win by.
b. Win to nil – Whether the nominated team wins to nil. For example, your nominated team winning 1-0, 2-0 etc would result in this being a winning selection.
c. Win from behind – Whether the nominated team wins the match (or specified period) after having been behind by at least one goal at any point within that period.
d. Win in extra time – Whether your nominated team wins the match in extra time. Your team must win the extra time period (2 x 15 minutes plus injury time, unless otherwise stated). If the match does not go to extra time, this market will be settled as a loser.
e. Win on penalties – Whether your nominated team wins the match after penalties/a penalty shootout. If the match does not go to penalties, this market will be settled as a loser.
f. Qualify – Whether your nominated team qualifies to the next round of fixtures in the specified tournament/cup/league
Appendix A
ID Verification: Guide Checklist
ABOUT THE DUN & BRADSTREET CREDIT FILE
If the Dun & Bradstreet (D&B) Credit File Header database is used as a data source, the deployment is subject to a number of special conditions, including, but not limited to:
Obtaining express and informed consent from the individual prior to the Reporting Entity (you, the Dun & Bradstreet greenID customer) making the verification request to Dun & Bradstreet. An example of express consent could include the individual being required to ‘check’ a box indicating that they were given and have read information about the verification process and the consequences of giving their consent.\
The Australian Transaction Reports and Analysis Centre (AUSTRAC) has taken the view that a Reporting Entity cannot rely simply on ‘implied’ or ‘passive’ consent where an individual must ‘uncheck’ a box to opt out. (Further details on the matter of consent are contained in S.35A(2) of the AML/CTF Act 2006 and AUSTRAC Guidance Note 11/02).
See below, for an example of consent wording.\
Notifying the individual of a failure to verify their identity information in a written notice. A written notice may be via e-mail and must include contact details for Dun & Bradstreet so that the individual can make their own inquiries regarding their personal information (if any) at Dun & Bradstreet, if they desire. (Further details on written notification can be found in S.35C(2) of the AML/CTF Act 2006 and similarly in AUSTRAC Guidance Note 11/02).
Offering the individual an alternative means of verifying their identity so that the individual is not disadvantaged in their attempt to obtain designated services. (For more details, see S.35A(2) (c) and S.35C(2)(c)) of the AML/CTF Act 2006 and AUSTRAC Guidance Note 11/02).
Dun & Bradstreet is prohibited from providing more than an overall response to a verification request and is unable to provide data element or data field level responses.
AUSTRAC takes the view that a complete match may be reported as a “Complete Match” or using a score – “100% Match”. A part match could be reported back as a “Partial Match” or a “XX% Match” depending on the extent of the match, down to a “No Match” result.
Below, is an example of consent wording that obtains “express and informed consent” from the individual prior to making the verification request from Dun & Bradstreet.
Example consent wording for use of D&B Credit File
By accepting these terms and conditions you give consent for \[\[Reporting Entity\]\] to disclose your name, residential address and date of birth to a credit reporting agency and ask the credit reporting agency to provide an assessment of whether the personal information so provided matches (in whole or in part) personal information contained in a credit information file in the possession or control of the credit reporting agency to assist in verifying your identity for the purposes of the Anti-Money Laundering and Counter-Terrorism Act 2006. The credit reporting agency may prepare and provide \[\[Reporting Entity\]\] with such an assessment and may use your personal information including the names, residential addresses and dates of birth contained in credit information files of you and other individuals for the purposes of preparing such an assessment. If you disagree with having your identity verified by a credit reporting agency, please select another data source or contact \[\[Reporting Entity\]\] so that we can discuss other options with you.
Below, is an example of failure notification wording. We will use this wording by default, if we send an email on your behalf.
Example wording on a D&B Credit File failure notification
Dear \[\[first name\]\], You recently opted to verify yourself against the Credit Bureau for \[\[customer\]\]. Your details didn’t match the records held on file by the Dun & Bradstreet Credit Reporting Agency. Don’t worry, this process doesn’t leave any mark or in any way alter your credit history. We’re obligated by legislation to tell you that your details didn’t match. However, If you’ve already completed your ID verification, you don’t need to do anything further. If you’ve not yet completed your ID verification, you may like to try another self-verification option or contact us to discuss other options. If you want to check the details held by Dun & Bradstreet, you can order a copy of your Dun & Bradstreet credit report online at https://www.checkyourcredit.com.au/Personal or by calling Dun & Bradstreet on 1300 734 806 during business hours. Kind regards, \[\[customer\]\]
